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  2. 2015
  3. June
  4. T
  5. Tebenaj Customer Satisfaction
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Good Day, You are invited to participate in the Tebenaj Customer Satisfaction Survey . Your participation in this study is completely voluntary  and there are no foreseeable risk associated with this project. It will take approximately 5minutes to complete the questionnaire.

It is very important for us to learn your opinions, so that we can serve you better. If you have questions at any time about the survey or the procedures, you may call +2348172078475 or send e-mail to [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How did you get to know about Tebenaj Automobile Solutions?
   
 
 
 
What Services have you purchased from Tebenaj Automobile Solutions?
 
Routine Vehicle Service(Lubrication Service)
 
AC Repair
 
Suspension Repair
 
Engine Works
 
Electrical Works
 
Transmission Works
 
Body Works/Painting
 
Other
 
 
 
How satisfied are you with these aspects of our service?
Poor Average Good Excellent
Vehicle Repairs
Customer Service
 
 
How would you describe the quality of repairs carried out on your vehicle?
Excellent Very Good Average Poor Very Poor
Quality of Repairs
 
 
 
How would you describe the overall quality of Customer Service Treatment given to you during your vehicle repair?
 
Excellent
 
Very good
 
Average
 
Poor
 
Very Poor
 
 
 
How would you describe the overall quality of Customer service treatment given to you after your vehicle repair had been concluded?
 
Excellent
 
Very good
 
Average
 
Poor
 
Very Poor
 
 
 
What did you find unsatisfactory in the service rendered to you at Tebenaj Automobile solutions?
   
 
 
 
What ACT/ACTIONs would you commend in the services rendered to you at Tebenaj Automobile Solutions?
   
 
 
 
Would you recommend Tebenaj Automobile Solutions to Others? 
 
Definitely Yes
 
Probably
 
Not Sure
 
Probably Not
 
Definitely Not
 
Other
 
 
Thank you for your feedback.
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