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  1. Surveys
  2. 2012
  3. November
  4. T
  5. Technical Account Managment
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Dear Colleague
You are invited to participate in our survey: level of service provided by the Technical Account Managers.
In this survey you will be asked to complete questions about service and confidence in the technical
account team. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this
project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at
any point. It is very important for us to learn your opinions and will help us to develop and build stronger
working relationships with our key stakeholders.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue button below.
 
 
Name of person that you are providing feedback for:
   
 
Please rate your level of satisfaction with your Technical Account Manager in the following areas:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Responsiveness
Professionalism
Accuracy
Understanding my needs
 
 
Additional comments:
   
 
How would you rate your level of contact:
More than required Excellent Good Could be improved Poor
 
 
 
Comments/Suggestions (how could this be improved)
   
 
Please rate your overall confidence with regards to your Technical Account Manager:
Very Confident Confident Neutral Little confidence None
 
 
 
What should I keep doing?
   
 
 
What should I do better?
   
 
 
What should I stop doing?
   
Thank you
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