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You are invited to participate in our survey on level of service provided by IT at the Braille Institute. In this survey, you will be asked to give feedback on minimum levels of service, expected levels of service, and desired levels of service. It will take approximately 15-30 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project; however, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and anonymous. Data from this research will be reported only in the aggregate. If you have questions at any time about the survey or the procedures, you may contact Some Name at x0000 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
What is your minimum level of acceptable service for these areas of technology:

This is the minimum level of service you find acceptable, lower expectations rank toward 1, higher expectations rank toward 10
1 Low 2 3 4 5 6 7 8 9 10 High N/A
Network connection speed
Network reliability
Wireless Network connection speed
Wireless reliability
Desktop support
Software Reliability
etc.
 
 
Comments On Minimum Levels:
   
 
 
What is your desired level of service for these areas of technology:

This is the level of service you want, lower expectations rank toward 1, higher expectations rank toward 10
1 Low 2 3 4 5 6 7 8 9 10 High N/A
Network connection speed
Network reliability
Wireless Network connection speed
Wireless reliability
Desktop support
Software reliability
etc.
 
 
Comments On Desired Levels of Service:
   
 
 
What is your perceived level of service for these areas of technology:

This is the level of service you see Braille Institute currently offering, lower levels rank toward 1, higher levels rank toward 10
1 Low 2 3 4 5 6 7 8 9 10 High N/A
Network connection speed
Network reliability
Wireless Network connection speed
Wireless reliability
Desktop support
Software reliability
etc.
 
 
Comments on Perceived Level of Service: