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2012
July
T
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Generally:
Do you know to contact when to get an answer to your concerns?
ALWAYS
OFTEN
SELDOM
NEVER
NOT APPLICABLE
Generally:
Does your contact take your request into account quickly?
ALWAYS
OFTEN
SELDOM
NEVER
NOT APPLICABLE
Logistics offer:
Have the logistic specifications been defined and agreed upon?
ALWAYS
OFTEN
SELDOM
NEVER
NOT APPLICABLE
Logistics offer:
Are the lead times in accordance with the defined specifications and your expectations?
ALWAYS
OFTEN
SELDOM
NEVER
NOT APPLICABLE
In case of logistics problem:
Are commitments (actions, dates) respected?
ALWAYS
OFTEN
SELDOM
NEVER
NOT APPLICABLE
In case of quality problem:
Are you informed about decided quality actions?
ALWAYS
OFTEN
SELDOM
NEVER
NOT APPLICABLE
In case of quality problem:
Are the quality actions effective?
ALWAYS
OFTEN
SELDOM
NEVER
NOT APPLICABLE
Other:
What is your global appreciation about logistics department?
VERY SATISFACTORY
SATISFACTORY
INSUFFICIENT
VERY INSUFFICIENT
Other:
What is your global appreciation about quality department?
VERY SATISFACTORY
SATISFACTORY
INSUFFICIENT
VERY INSUFFICIENT
Other:
Does SEIP Bukowno meet your expectations?
VERY SATISFACTORY
SATISFACTORY
INSUFFICIENT
VERY INSUFFICIENT
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