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  1. Surveys
  2. 2005
  3. May
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Hello:

You are invited to participate in our Customer Satisfaction Survey. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about Midwest Truck Sales. It will take approximately 10 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Troy Jeffers at [913-281-3336] or by email at the email address specified below.


Thank you very much for your time and support we appreciate your business.
 
 

Were you greeted courteously and promptly by our staff?
 
Excellent
 
Good
 
Fair
 
Poor
 
 

Was your sales peroson's manner professional?
 
Excellent
 
Good
 
Fair
 
Poor
 
 

What was the overall Performance of your sales person?
 
Excellent
 
Good
 
Fair
 
Poor
 
 

Was your Truck delivered when promised?
 
Excellent
 
Good
 
Fair
 
Poor
 
 

Was your Truck clean and detailed to your satisfaction?
 
Excellent
 
Good
 
Fair
 
Poor
 
 

Was your Truck represented accurately by your sales person?
 
Excellent
 
Good
 
Fair
 
Poor
 
 

Were all documents handled properly and promptly?
 
Excellent
 
Good
 
Fair
 
Poor
 
 

Overall satisfaction level of your vehicle is...
 
Excellent
 
Good
 
Fair
 
Poor
 
 

Satisfaction level of the warranty program on your Truck is...
 
Excellent
 
Good
 
Fair
 
Poor
 
 

What is the overall satisfaction level of your purchase from Midwest Trcuk Sales?
 
Excellent
 
Good
 
Fair
 
Poor
 
 

Would you pruchase another preowned or new Truck from Midwest Truck Sales?
 
Yes
 
No
 
Un-Sure
 
 

Would you recommend Midwest Truck Sales to your relatives, friends, or business associates?
 
Yes
 
No
 
Un-Sure
 
 

Were all issues, if any, involving your Truck Purchase resolved to your satisfaction?
 
Yes
 
No
 
Please contact [email protected] if you have any questions regarding this survey.
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