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2005
May
T
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Dear Customer:
You are invited to participate in our survey TETRA Service Satisfaction. In this survey, approximately 100 people will be asked to complete a survey that asks questions about General Survey Process. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Mr. Mounir Hizem at +974 5887383 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How long have you used TETRA for Trial?
Less than one week
One week
Two weeks
Three weeks
One month
More than one month
Other
How often do you make calls per day?
Less than 10 calls
10 to 20 calls
20 to 30 calls
30 to 40 calls
40 to 50 calls
more than 50 calls
Other
How many calls you make during off-peak hour (Average)?
1
2
3
4
5
6
7
8
9
10
Other
How many calls you make dring peak-hour (Average)?
1
2
3
4
5
6
7
8
9
10
Other
Call duration in seconds (Average)?
<10
10
20
30
40
50
60
Other
Overall,how satisfied are you, with TETRA Service?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Additional Comments/Suggestions for improvement if not satisfied
Additional Comments/Suggestions for improvement
Please contact
[email protected]
if you have any questions regarding this survey.
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