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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| * What are the areas of investment that you prefer? |
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| * What influenced you to deal with Kotak Securities? |
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| * Which product are you dealing with in Kotak Securities? |
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| * What are the reasons for joining Kotak for online trading? |
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| How do you rate Kotak on its Service? |
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| How do you rate Kotak on its Brokerage? |
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| How do you rate Kotak on its Tips for Trading? |
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| How do you rate Kotak on its Profit Generating capacity? |
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| How do you rate Kotak on its Exposure on margin? |
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| How do you rate Kotak on its Banking Facility? |
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| How do you rate Kotak on its Demat Transactions? |
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| How do you rate Kotak on its Call-N-Trade option? |
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| How do you rate Kotak on its BNSTG option? |
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| Are you trading with any other brokers? |
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| What is the approximate volume with other brokers? | | |
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| * What do you prefer in the other broker that is not present with Kotak? |
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| * How long has it been since you have traded on your account? |
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| * What are the reasons for your current discontinuation from trading? |
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| How affordable are the Brokerage charges? |
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| Will you be willing to pay a premium for value-added services? |
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| Will you recommend Kotak to your friends/relatives? |
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| * If the stock market fell by 25% in one month, how would you react? |
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| Additional Comments/Suggestions for improvement | | |
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