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2011
December
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Which of the following devices do you have in your household?
TV.
Landline phone.
Mobile phone.
Personal computer.
*
Do you use the Internet?
Yes.
No.
*
How many hours
per week
do you on average use the Internet?
*
Which of the following web browsers do you use most often?
Firefox.
Opera.
Chrome.
Safari.
IE.
None of the listed.
How much do you agree or disagree with the following statements?
Strongly disagree.
Disagree.
Neither agree nor disagree.
Agree.
Strongly agree.
*
The World Wide Web is becoming increasingly important.
*
The majority of my colleagues use the World Wide Web.
*
World Wide Web brings more troubles than benefits.
How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Website
Customer Service
Overall
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