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Used Applications, Web Usage Survey

Please respond to the following questions regarding used equipment and used tool Web sites. The goal of this survey is to better understand your needs and requirements for a Web-based used site (application).

 
 
 
Current Usage

1. Please indicate which of the following Web-based used equipment (machines/work tools) applications your business unit uses (check all that apply):
 
CatUsed.com
 
Ziegler developed used construction application: http://www.zieglerinc.com/const-used-main.html
 
Ziegler developed used ag application http://www.zieglerinc.com/agg-used-main.asp
 
ZieglerUsed.com (Machinery Trader)
 
Other
 
 
 
2. Please indicate which of the following Web-based used parts applications your business unit uses (check all that apply):
 
CatUsed.com
 
Ziegler developed used construction application: http://www.zieglerinc.com/const-used-main.html
 
Ziegler developed used ag application http://www.zieglerinc.com/agg-used-main.asp
 
ZieglerUsed.com (Machinery Trader)
 
Other
 
 
3. Please provide an overall satisfaction rating for each of the following used applications (fill in one circle per application):
Not Applicable Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
CatUsed.com
Ziegler developed used construction application
Ziegler developed used ag application
ZieglerUsed.com (Machinery Trader)
 
 
Application Satisfaction

4. How satisfied are you with CatUsed.com in the following areas (please respond even if you are not currently using this application):
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Look and feel (overall look of site, colors, images)
Organization/format of results
Usability – customer (intuitive navigation, searchability)
Usability – employee (maintenance/updates, etc.)
Contact process – customer (application provided means for customer to contact Ziegler)
Contact process – employee (customer inquiries received through the application)
Quality of leads generated
Usage reports, analytics available for this application
 
5. How satisfied are you with ZieglerUsed.com in the following areas (please respond even if you are not currently using this application):
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Look and feel (overall look of site, colors, images)
Organization/format of results
Usability – customer (intuitive navigation, searchability)
Usability – employee (maintenance/updates, etc.)
Contact process – customer (application provided means for customer to contact Ziegler)
Contact process – employee (customer inquiries received through the application)
Quality of leads generated
Usage reports, analytics available for this application
 
6. How satisfied are you with the Ziegler developed used construction Web site in the following areas (please respond even if you are not currently using this application):
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Look and feel (overall look of site, colors, images)
Organization/format of results
Usability – customer (intuitive navigation, searchability)
Usability – employee (maintenance/updates, etc.)
Contact process – customer (application provided means for customer to contact Ziegler)
Contact process – employee (customer inquiries received through the application)
Quality of leads generated
Usage reports, analytics available for this application
Used Equipment Web Applications Usage and Requirements Survey 1.0 January 19, 2006
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