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Exit Survey
 
 
What do you like most about KTV?
   
 
 
 
What would you like to see from KTV in 2014?
   
 
 
 
In 2014 how often will you use the KTV Services?
 
Once
 
Twice
 
No Plans to use KTV Services
 
 
 
Do you like the way KTV programing is delivered?
 
Yes
 
No
 
 
 
Is KTV an effective way to communicate Kroger's message?
 
Yes
 
No
 
 
 
Overall, how do you rate the KTV programing?
 
Excellent
 
Very good
 
Fairly good
 
Mildly good
 
Not good at all
 
 
 
What length do you think KTV programs should be?
 
Less than one minute
 
1-2 Minutes
 
3-4 Minutes
 
5-6 Minutes
 
More than 6 Minutes
 
 
 
How would you rate your level of satisfaction with KTV?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
How satisfied were you with your last interaction with our KTV?
 
Extremely satisfied
 
Slightly satisfied
 
Neither satisfied nor dissatisfied
 
Slightly dissatisfied
 
Extremely dissatisfied
 
 
From 1 to 100 how satisfied are you with KTV?
Service
Flexibility
Follow Up
Creativity
Overall