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Hello:

You are invited to participate in our survey Market Research for Proposed New Company. In this survey, approximately 75 people will be asked to complete a survey that asks questions about a proposed
new computer service company. It will take approximately 2-3 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Donna Kimball at 250-248-8483 or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 

Which of the following computer services have you purchased in the past year?

 

* Repair

 
Yes
 
No

 

Maintenance
 
Yes
 
No

 

What did you pay?

$ per hour
$ flat fee
$ other
 
 

How satisfied were you with the service?

Unsatisfied
Satisfied
Very Satisfied
 
 

When you need special computer help, how do you find the services you need?

Yellow pages
Ask a friend
Internet
Newpapers
Other
 
 

What would be most important to you in hiring a computer repair and or consulting person?
Reputation
Cost
Dependability
Quality
Speed
Other
 
 
 
Favorite Drink...
 
Coke
 
Pepsi
 
Sprite
 
Mountain Dew
 
A&W Root Beer
 
 
 
Additional Comments/Suggestions for improvement
   
 
Please contact [email protected] if you have any questions regarding this survey.
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