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Hello:

You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 

* Did we answer your question(s) or resolve your issues?
 
Yes
 
No
 
 

May we contact you to discuss your inquiry further?
 
Yes
 
No
 
 

Did we treat you in a professional and friendly manner?
 
Yes
 
No
 
 

How would you rate the quality of service received?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Not Satisfied
 
Very Dissatisfied
 
 

Overall, how satisfied are you with our company?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Not Satisfied
 
Very Dissatisfied
 
 

How likely are you to continue doing business with our company?
 
Very Likely
 
Likely
 
Neither likely or unlikely
 
Unlikely
 
Very Unlikely
 
 
 
Additional Comments/Suggestions for improvement
   
 
Please contact [email protected] if you have any questions regarding this survey.
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