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2011
September
T
This is a questionnaire about B2C ecommerce in Ind
This is a questionnaire about B2C ecommerce in Ind
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What is your Gender?
Male
Female
What is your age?
18-34
35-49
40-64
65 or older
Where do you live?
New-Delhi
Mumbai
Chennai
Bangalore
Chandigarh
Other please specify
How many hours per day are you on-line?
0-1
1-2
2-3
3-4
4-5
more than five
What do you use the Internet for?
Information Gathering
Academic Research
Shopping
Games
News
E-mail
Job Hunting
Other please specify
Have you ever purchased any product or service from an internet sight?
Yes
No
If your answered yes to the above question please answer the following questions.If you answered no please proceed to question().
what product or service category have you purchased over the internet?
Electrical
Books
Financial services
computer equipment
CDs
cars
furniture
Toys
Food
Other please specify
How much would you estimate you have spent with any Internet retailer in the past twelve months?
less than 100
100-200
200-300
300-400
400-500
more than 500
How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Website
Delivery
Customer Service
Overall
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