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Surveys
2012
July
T
Travel Evaluation
Travel Evaluation
0%
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Hello:
You are invited to participate in our travel reservation survey. In this survey, approximately 12 people will be asked to complete questions about the travel reservation process. It will take approximately 10 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact the NPTA Meetings and Travel Department by phone at 703-518-1200 or by email to
[email protected]
.
Thank you very much for your time and support. Please start with the survey now by clicking on the CheckBox below.
I Agree
How satisfied were you with the length of time it took for the National PTA's Travel Department to respond to your travel request?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall
How satisfied are you with the courtesy of the representative with whom you interacted?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall
Once contacted, how satisfied were you with the length of time it took to reserve your flights?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall
How satisfied were you with your flight schedule?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall
Once your flights were booked, how satisfied were you with the length of time it took to receive your email confirmation?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall
Overall, how satisfied are you with the travel request process?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall
Overall, how would you rate your experience in dealing with the National PTA's Travel Department?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall
Please share your comments on the most pleasnat aspects od your interaction with the National PTA's Travel Department.
Please share your suggestions about how you believe the NPTA's Travel Department can improve the travel request process.
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