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  1. Surveys
  2. 2011
  3. October
  4. T
  5. TVConnectionSurvey
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Exit Survey »
 
 
Which Type of TV Connection you have?
 
Cable
 
DTH
 
Other
 

 
 
Please rank, your criteria for choosing the TV Connection
High Medium Low
Number of Channels
Quality of Transmission
Price
Technology
Ease of Transfer
 
 
 
What is you monthly expenditure on TV Connection?
 
<100
 
100-200
 
200-300
 
>300
 
 
 
Rate your satisfaction with the TV Connection?
 
Excellent
 
Good
 
Average
 
Poor
 
 
 
Is it simple to operate [User friendliness]?
 
Yes
 
No
 
 
 
Rate your satisfaction with regards to Installation?
 
Excellent
 
Good
 
Average
 
Poor
 
 
 
If you contacted ____________[Company] customer service,were all the problems resolved to your complete satisfaction?
 
Yes,by the company or its representatives
 
Yes,by me or someone outside the company
 
No, the problem was not resolved
 
No Problems/No contact with customer service
 
 
 
Select your preferred mode of payments?
 
Pay to the person who comes to home for payment collection
 
Over phone
 
Over Internet
 
Recharge coupons

 
 
 
Would you prefer Internet over TV Connection?
 
Yes
 
No
 
 
 
Compared to others _______________[Product category(Cable/DTH/Others)] that are available,would you say that ______________[Product] is
 
Much better
 
Somewhat better
 
About the same
 
Somewhat worse
 
Much worse
 
Don't know or never used
 
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