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Gender
 
Male
 
Female
 
 
 
Which of the following age ranges do you fall into?
 
Under 25
 
25-34
 
35-44
 
45-54
 
55-64
 
65+
 
No age given
 
 
 
How often do you shop here?
 
Never
 
Rarely
 
Every now and then
 
Often
 
Every day
 
 
 
How much, on average do you spend a week in this supermarket
 
Less than £10
 
£10-£20
 
£20-£30
 
£30-£40
 
£40-£50
 
£50+
 
 
 
On a scale of 0-10, 10 being extremely loyal, 5 being neutral and 0 being highly disloyal, how loyal would you say you are to this particular supermarket
 
0 Highly disloyal
 
1
 
2
 
3
 
4
 
5 Neutral
 
6
 
7
 
8
 
9
 
10 Extremely Loyal
 
 
 
Cause Related Marketing can be described as the cooperative efforts of a profit-making organisation and a charitable/ social cause for mutual benefit.
 
 
 
Are you aware of any cause related marketing campaigns at this supermarket?
 
Yes
 
No
 
 
 
IF YES, do you feel that this CRM campaign influenced your decision to shop here?
 
Yes
 
No
 
 
 
On a scale of 0-10 10 being extremely sincere, 5 being neutral and 0 being extremely insincere, how sincere do you think this supermarket’s intentions are with regards to their current CRM campaign.
 
0 Extremely Insincere
 
1
 
2
 
3
 
4
 
5 Neutral
 
6
 
7
 
8
 
9
 
10 Extremely Sincere
 
 
 
If another supermarket launched a CRM campaign that was particularly close to your heart, would you change where you regularly shop to take advantage of it?
 
Yes
 
No
 
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