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Hello I.T. Colleauges,

We are close to choosing a resource for our Unisys survey. Please complete the survey below so that we can evaluate their features and functions. Data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

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Quality of Issue Resolution

Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Length of Time to Resolve


Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Professionalism of Representative


Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Helpfulness of Representative


Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Promptness of reaching Representative


Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Knowledge level of Representative


Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Overall experience with service:

Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Additional comments:
   
 
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