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  1. Surveys
  2. 2005
  3. May
  4. U
  5. Untitled
0%
 
 
How often are they working on the task at hand during the assigned time?
 
Almost all of the time
 
Most of the time
 
Half of the time
 
1/4th of the time
 
less than 1/4th of the time
 
 
 
Do they meet the target qoutas and goals.


 
Yes
 
Most of the time
 
A mix of yes and no
 
If they have to
 
Never
 
I plead the fifth!
 
 
 
Going beyond what is expected of them to make customers happy



 
Yes, always do so
 
Yes, occasionally
 
They work as much as is expected of me
 
They work less than what is expected of me
 
 
 
They respond quickly and courteously to fulfill customers' needs



 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
The overall quality of service that they provide is:



 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
N/A
 
 
 
What is it that helps you to be productive and provide quality service?
   
 
 
 
What would help you to be more productive and provide higher quality service?
   
 
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