Untitled | QuestionPro

Productive time spent working on the tasks assigned to me.

Almost all of the time

Most of the time

Half of the time

1/4th of the time

less than 1/4th of the time

I meet the target qoutas and goals.

Overall productivity in getting the job done

Going beyond what is expected of me to make customers happy

Yes, I always do so

Yes, occasionally

I work as much as is expected of me

I work less than what is expected of me

I respond quickly and courteously to fulfill customers' needs

The overall quality of service that I provide is:

What is it that helps you to be productive and provide quality service?

What would help you to be more productive and provide higher quality service?

My department encourages teamwork.

Team members are held accountable for the decisions they make.

Work assignments are distributed fairly.

Sufficient effort is made to get the opinions and ideas of the employees.

There is good alignment between my department and other with whom I need to coordinate.

My department knows enough about other related departments within the company.

Overall, how satisfied are you with the spirit of teamwork within [Company].

My immediate supervisor is impartial.

My immediate supervisor gives me feedback that helps me improve my performance.

My immediate supervisor follows through on commitments.

I receive coaching and training from my immediate supervisor.

My immediate supervisor is usually available.

I recieve credit from my immediate supervisor for a job well done.

I feel my job perfomance is fairly evaluated.

My immediate supervisor tries to understand my point of view when he or she discusses problems or projects with me.

My immediate supervisor creates a vision and strategy for my area.

Overall, how satisfied are you with the job being done by your immediate supervisor.