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Cleaning Equipment Survey

 
 
 
Dear Custodian/Caretaker,

Please help us better understand your needs by completing the survey below. Thank you for your time.

Sincerely,

The Custiodial Products & Methods Committee




















































































































 
 
 
Please select the cleaning equipment that this survey will evaluate.
 
Floor Machine
 
Swing Maching
 
Vacuum (upright)
 
Vacuum (back pack)
 
Vacuum (wet/dry)
 
Carpet Extractor
 
Other _______________
 
 
 
Please list the make & model number.
 
Make_____________________
 
Model____________________
 
_________________________
 
_________________________
 
_________________________
 
 
 
Select the rating that best describes how you feel about this cleaning equipment.
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
Very Unsatisfied
 
 
 
What do you like the best about the cleaning equipment?
 
How it cleans
 
Ease of use
 
A Time Saver
 
Other____________________
 
 
 
What do you like the least about the cleaning equipment?
 
How it cleans
 
Too heavy
 
Too LOUD
 
Other________________
 
 
 
Compared to other cleaning equipment you have used in the past would you say that this cleaning equipment is:
 
Much better
 
Somewhat better
 
About the Same
 
Somewhat worse
 
Much worse
 
 
 
If you have contacted someone regarding the equipment, were all problems resolved to your complete satisfaction?
 
Yes, the problem was resolved
 
Yes,by me or someone outside the company
 
No, the problem was not resolved
 
No problems/No contact(customer service)
 
 
 
What would you like to tell us about your satisfaction with the cleaning equipment that was not already asked in the survey?
 
____________________________________
 
____________________________________
 
____________________________________
 
____________________________________
 
Please contact [email protected] if you have any questions regarding this survey.
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