This free survey is powered by
QUESTIONPRO.COM
Create a Survey
Surveys
2005
August
U
Untitled
Untitled
0%
Overall, I am very satisfied with the way [COMPANY] performed (is performing) on this project.
Strongly disagree
Somewhat disagree
Neutral
Somewhat agree
Strongly agree
N/A
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
N/A
service representatives are well trained.
COMPANY
service representatives are well supervised.
COMPANY
service representatives adhere to professional standards of conduct.
COMPANY
service representatives act in my best interest.
COMPANY
Overall, I am satisfied with the service representatives.
COMPANY
Strongly Disagree
Somewhat Disagree
Neither Agree or Disagree
Somewhat Agree
Strongly Agree
N/A
The account manager is knowledgeable and professional.
COMPANY
I feel like I have a good personal relationship with the account manager.
COMPANY
The account manager is making a positive contribution to my business.
COMPANY
The account manager responds to my inquiries in a timely manner.
COMPANY
Overall, I am very satisfied with the account manager.
COMPANY
Dear Customer:
As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.
Sincerely,
[MANAGER_NAME]
Manager
On average, which of the following best describes (company) management's timeliness in response to your requests and inquiries?
Very timely
Somewhat timely
Mixed
Somewhat slow
Very slow
Which of the following administrative areas would you say presents the greatest opportunity for improvement?
Order processing
Shipping
Inventory tracking
Billing and credits
Please contact
[email protected]
if you have any questions regarding this survey.
Loading...
close
Loading...
Close
staticapp1.questionpro.net