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  1. Surveys
  2. 2012
  3. March
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  5. Untitled
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Exit Survey »
 
 
Hello:
You are invited to participate in our survey Customer Satisfaction. In this survey, approximately you will be asked to complete a survey that asks questions about your satisfaction about our service. It will take approximately two minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Overall, I am very satisfied with the way Offy performed (is performing) on this project.
(En général, Je suis très satisfait(e) avec votre façon de gérer ce projet)
 
Strongly disagree (Tout à fait désaccord)
 
Somewhat disagree (Un peu désaccord)
 
Neutral (Moyen)
 
Somewhat agree (Un peu d'accord)
 
Strongly agree (Tout à fait d'accord)
 
N/A
 
 
 
Strongly Disagree (Fortement désaccord) Somewhat Disagree (Assez désarccord) Neither Agree or Disagree (Neutre) Somewhat Agree (Assez d'accord) Strongly Agree (Très d'accord) N/A
The Officience project manager is knowledgeable and professional.(Votre PM est bien informé et professionel)
I feel like I have a good personal relationship with the Officience project manager.(Je pense que j'ai une bonne relation avec lui)
The Officience project manager is making a positive contribution to my business. (Votre PM a porté une significative contribution pour mes affaires)
The Officience account manager responds to my inquiries in a timely manner. (Votre PM répond toujours à temps pour toutes mes questions)
Overall, I am very satisfied with the Officience project manager. (En général, je suis très satisfait(e) avec votre PM).
 
 
 
What would be the primary reason for being very satisfied with Officience service representatives? (Quelles seront les raisons principales de votre satisfaction vis à vis de notre service?)
   
 
 
 
What would be the primary reason for being very satisfied with Officience account manager?(Quelle sera la première raison de votre satisfaction vis à vis de notre PM?)
   
 
 
 
Compared to how you felt about Officience before this project, what would you say is the likelihood of completing another project with Officience now?(Par rapport à votre considération vis à vis d'Officience avant de travailler avec nous,ce que vous pouvez dire sur notre travail en vue de continuer à travailler avec nous pour le prochain projet?)
 
Better, based on performance (Meilleur,grâce à la compétence)
 
About the same (presque pareil)
 
Worse, based on performance (Pire, à cause de la compétence)
 
Not sure (pas sur)
 
 
 
Considering the overall value of the project you paid for, was it (En considérant la valeur totale du projet que vous payez, c'est une valeur...)
 
An exceptional value, worth more than you paid for it (exeptionelle, plus que ce que vous payez pour lui)
 
A good value, worth about what you paid for it (bonne, équivalent à ce que vous payez pour lui)
 
A poor value, worth less than you paid for it (pauvre; encore loin de ce que vous devriez payer pour lui)
 
Not sure (pas sur)
 
 
 
Thank you for completing our survey. If you have any other comments for Officience please enter them below.(Merci d'avoir complété nos questionnaires, si vous avez d'autres commentaires pour nous,veuillez les rajouter ici)
   
 
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