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User Experience

CRM User experience
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Hello:
You are invited to participate in our survey CRM User Experience. In this survey all CRM Key Users will be asked to complete a survey that asks questions about User Experience in SAP CRM by Lapp. We would like to adjust the CRM website to your preferences and assure the shortset time needed to use its functions. It will take approximately 20 minutes to complete the questionnaire.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
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We would like to adjust the first search view to your needs and limit the direct showed options to minimum to make the search more convienient for you. So please mark only these options, which you are using mostly. So our suggestion will be for example sth like that:

The other options which you do not mark will be still available under scrolling.

Which criteria do use mostly while searching for Accounts in CRM?
 
Account Group
 
Search Term
 
Name 1 / Last Name
 
Account ID
 
Postal Code
 
City
 
Country
 
Employee Resp. - Last Name
 
Employee Responsible ID
 
Belonging To (Party Involved)
 
Tax Number
 
To Be Archived
 
Address Versions
 
External Number
 
Industry Sector
 
Weighted Potential
 
Potential determined at
 
Role
 
Contact - First Name
 
Contact - Last Name
 
E-Mail
 
Name 2 / First Name
 
Employee Resp. - First Name
 
Region
 
Relationship
 
Relationship Partner ID
 
Street
 
Phone
 
Web Site
 
Marketing Attribute
 
Created on
 
Life Cycle Stage
 
Marketing Permission - Status
 
Marketing Permission - Channel
 
Category

 
 
 
* Which criteria do you use mostly while searching for contacts?
 
Account Name
 
Last Name
 
First Name
 
City
 
Country
 
To Be Archived
 
Address Versions
 
Contact ID
 
Account ID
 
Function
 
Department
 
E-Mail
 
Search Term
 
Postal Code
 
Region
 
Street
 
Phone
 
Marketing Attribute
 
Contact Relationship
 
Created on
 
Marketing Permission - Status
 
Marketing Permission - Channel
 
Changed On

 
 
 
* Which options you would like to have under fast CREATE?
 
Appointmnet
 
Interaction Log
 
Task
 
E-Mail
 
Lead
 
Opportunity
 
Other
 

 
 
 
* In which kolejnosc should they be displayed?
Drag your choices here to rank them
     
     
     
    * How often do you conduct surveys?
     
    Weekly
     
    Monthly
     
    Quarterly
     
    Annually
     
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