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Surveys
2013
June
U
USTA Support Survey
USTA Support Survey
0%
Exit Survey
How satisfied are you with the overall quality of Tennislink Support?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How satisfied are you with the ability of the Tennislink Team to solve your problem?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
The length of time in which my inquiry was initially responded to was satisfactory.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The length of time in which my inquiry was resolved was satisfactory.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I was quickly referred to the person who could best answer my question.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
What was your inquiry regarding?
Tournament Registration
League Registration
Team Tennis Registration
Unknown Credit Card Charge
TDM
NTRP Player Rating
Event Information
Payment of event fees
Password/Login Issue
Refund Request
Membership
I am a
Player/parent
Tournament Director
Leagues/Team Tennis Coordinator
USTA staff member
The Linkteam member who worked most closely on this with me was:
What else would you like to tell us about your experience with the TennisLink Support Team?
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