Virgin Mobile

Your are invited to take part in this survey about your experience with Virgin Mobile Cellular Communication Services! Please answer every question. If at any point you would like to stop taking the exam, simply exit the window. Submitting the survey is consent to use the data in our research findings.

Thank you for participating in our survey!

What is your age?

18-25

26-35

36-45

46+

What Virgin Mobile Cellular Device do/did you use?

What brand of Cellular Device(s) have you used in the past (check all that apply)?

How satisfied were you with the performance of your Virgin Mobile device's features:

Apps

Call Quality

Texting

Data Speed/Service

Please rank (1-6, with one being the most and 6 being the least) what you use your phone for the most:

Calling
Texting
E-Mail
Internet Access
Mobile Gaming
Social Apps (Facebook, Twitter, etc)

How often do you use your mobile device/hour?

How long have you been using/did you use Virgin Mobile Cellular Services (in months)?

Would you recommend Virgin Mobile to a friend?

Yes

No

Please explain why you answered the way you did to the last question (would you recommend Virgin Mobile to a friend, yes/no):