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Questions marked with an * are required Exit Survey
 
 
* What does Wakaberry sell? (Tick one option below)
 
Frozen yogurt
 
Clothing
 
Garden equipment
 
I do not know
 
 
 
* How did you first hear about Wakaberry? (Tick one option below)
 
Word of mouth (e.g. from friends/family)
 
Wakaberry advertising (e.g. pamphlets, tv, internet)
 
By completing this questionnaire
 
 
 
* At which frozen yogurt store do you purchase the most? (Tick one option below)
 
Marcel's
 
Wakaberry
 
Smooch
 
I do not purchase frozen yogurt
 
 
 
Why do you prefer your answer to question 3? (Rank the following option from 1 to 4, 1 being your most important reason and 4 being your least important reason)
 
I trust the brand
 
Affordable pricing
 
It's the nearest store to me
 
I do not buy frozen yogurt
 
 
 
* How often do you buy frozen yogurt at Wakaberry? (Tick one option)
 
Always
 
Sometimes
 
Rarely
 
Never
 
 
 
* Do you prefer a self-service frozen yogurt store? (Tick one option below)
 
Yes
 
No
 
 
 
How would you rate the self-service experience at Wakaberry? (Tick one option below)
 
Excellent
 
Good
 
Bad
 
I have not been to Wakaberry
 
 
 
How do you feel after creating your frozen yogurt at Wakaberry? (Tick one option below)
 
Excited
 
Happy
 
Neutral
 
I have not been to Wakaberry
 
 
 
Would you prefer a sugar-free frozen yogurt option at Wakaberry? (Tick one option below)
 
Yes
 
No
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
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