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2005
March
W
WBCA
WBCA
WBCA Information Technology Questionaire
0%
Hello:
In an effort to provide suitable and strategic service to, you, our customers; the Informations Technology department at Wire Belt has put together this short survey. It will take about 5 minutes to complete and your responses are anonymous. The purpose of this exercise is to get a better understanding of your needs for today as well as the future. In short, we would like to know if we are meeting our customer's needs on a regular basis. Based on the findings of this survey, we are prepared to implement changes as needed.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Do you have sufficient tools with which to communicate with IT
If a problem arises, how would you rate it's resolution
Excellent
Satisfactory
Neutral
Unsatisfactory
Poor
How would you rate I.T.'s knowledge of products and services offered at WBCA
Excellent Knowledge
Good Knowlege
adequate
needs improvement
Poor or lacking
Do you have the tools to do your job?
Yes
No
Please explain
How do you rate I.T.'s overall performance?
Excellent
average
Poor
Please contact
[email protected]
if you have any questions regarding this survey.
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