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You are invited to participate in our survey on the extranet part of our website. All registered users of the extranet will be asked to complete the survey. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this survey is very much appreciated and will give us an insight in what actions we will have to take to improve the extranet, if needed.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How often are you visiting the extranet of our website?
 
Once a week
 
Once a month
 
Several times per month
 
Never
 
 
 
How easy is it to find the information you need?
 
Easy
 
Need to browse a little bit
 
Difficult
 
Impossible
 
 
Information on the extranet comes from the various departments. Please indicate your general impression on the information
Suffices Missing items Outdated Uptodate
Marketing Department
Technical Customer Service
Quality Department
 
 
 
Which document are you generally downloading from the extranet? Multiple answers possible
 
Instruction manual English only
 
Instruction manual main languages
 
Packaging
 
New Product Information Sheet (NPIS)
 
Pictures
 
Promotional Material
 
Approval Manual
 
Declaration of Conformity
 
Service Manual
 
Spare Parts Price List
 
Weight Analysis per product

 
 
What type of information do you need of the following document?
Pdf Working files
Instruction Manual full
Instruction Manual English
Packaging
Promotional Material
 
 
 
Would you like to receive an e-mail warning when there is an update on the extranet?
 
Yes, once per month
 
Yes, whenever there is a change
 
Yes, but only if there is an important chagne
 
No
 
 
 
Do you know whom to contact in case of problems with the extranet? Login details or missing information?
 
Yes
 
No
 
 
 
Would you like to have communication possibilities like a forum? Should it be seperated by target group: marketing, sales or technical support?
 
Yes, but no seperation needed
 
Yes, seperated groups
 
No
 
 
 
Any comments or suggestions you have on our website :
   
 
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