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Surveys
2013
January
W
WH Service Survey
WH Service Survey
Warehouse Service Survey
0%
Exit Survey
Supervisors/Managers,
We are currently working to improve our service and work process. We are including a short survey questionnaire in order to better understand our areas of opportunity. Will greatly appreciate your response no later than Tuesday January 8, 2013.
Your feedback is valuable; greatly appreciated,
José Miguel Pazos
CS & WH Manager
How often does opportunities arise?
Once a week
Couple of times a week
Fequently
All the time
How often does warehouse personnel needed to be contacted for service?
1-2 times a week
3-5 times a week
Once daily
Several occasions during the day
When WH personnel is contacted, what kind of response is received?
Wasn't aware of a request
On break
Did not notice the service light
Did not have the radio
WH personnel was missing (how often)
Other
When production personnel brings a claim...
Have the request been placed with an acceptable timeframe (30min or more)
Was a rush request
Production technician forgot
Lack of material
Other
What can we do better
Improve communication
Frequency on materials request check
Avoid taking time on other tasks
Sense of urgency
Do better our job
All of the above
Other
Thank you for taking the time to answer the questions, this will help us to improve our service and process, you're responses will be discuss with stakeholders accordingly. Have a nice day! Clondalkin Manatà Warehouse Team
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