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  5. Wise hire customer feedback
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Exit Survey
 
 
Hello: Valuable customer
You are invited to participate in our survey . It will take approximately +/- 1 minute to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Graham Hendricks Survey Researcher at 0413651110 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How often do you used our [Products/Services]?
 
Once off
 
Less than 6 months
 
1 year to less than 3 years
 
3 years or more
 
 
 
How would you rate your level of satisfaction with us ?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
How likely are you to continue doing business with us ?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somehat unlikely
 
Very unlikely
 
 
How much do you rate us on the following attributes:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Customer Service
Wise Hire staff
Price
Website
 
 
 
How likely is that you would recommend our [Products/Services] to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How do we rate in comparison to other companies that offer the same products?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don`t know
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
Which category describes your age?
 
Younger than 18
 
18-24
 
25-34
 
35-44
 
45-64
 
65 or older
 
prefer not to answer
 
 
 
Do you have any suggestions for improving our [Products/Services] ?
   
 
Thank you for your feedback.