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1. Gender:
 
Male
 
Female
 
 
 
2. Ethnic:
 
Malay
 
Chinese
 
Indian
 
Others
 
 
 
3. Age:
 
30 and below
 
31 to 40 years old
 
41 to 50 years old
 
Above 50 years old
 
 
 
4. Highest Academic Qualification:
 
Bachelor’s degree or equivalent
 
Master’s degree or equivalent
 
PhD or equivalent
 
 
 
5. How long have you joined the university?

 
Below 2 years
 
2 to 3 years
 
3 to 4 years
 
4 to 5 years
 
Above 5 years
 
 
 
6. What is your current position in the university?

 
Lecturer
 
Senior Lecturer
 
Assistant Professor
 
Associate Professor
 
Professor
 
Others
 
 
 
 
Section B: Trust

Instructions: Below are statements concerning trustworthiness, affective-based trust and cognitive-based trust in relation to your current head of department in the university. Please TICK the response that best indicate the trust using the scale provided.
 
 
 
My head of department is very
capable of performing his/her job.
 
1 Strongly Disagree
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10 Strongly Agree
 
 
 
 
My head of department is known
to be successful at the things (s)he
tries to do.
 
1 Strongly Disagree
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10 Strongly Agree
 
 
 
My head of department has much
knowledge about the work that needs
to be done.
 
1 Strongly Disagree
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10 Strongly Agree
 
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