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2011
October
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Hello:
You are invited to participate in my survey [IT change management]. In this survey, approximately 200 people will be asked to complete a survey that asks questions about change management process. It will take approximately 15 minutes to complete the questionnaire.
IT change management is a service management discipline. It’s aiming to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service. Changes in the IT infrastructure may arise reactively in response to problems or externally imposed requirements or proactively from seeking improved efficiency and effectiveness or to enable or reflect business initiatives, or from programs, projects or service improvement initiatives. Change Management can ensure standardized methods, processes and procedures which are used for all changes, facilitate efficient and prompt handling of all changes, and maintain the proper balance between the need for change and the potential detrimental impact of changes.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Name
What is your age?
-- Select --
<22
22-28
29-35
36-42
43-50
>50
What is your gender?
-- Select --
Male
Femal
What is the major business of your organization?
-- Select --
Information technology
Accountancy
Administration
Advertising/Media
Aviation
Banking/Investment
Construction
E-Commerce
Education
Electronics
Engineering
Executive/Management
Finance
Hospitality
Industrial
Insurance
Legal
Logistics
Marketing
Medical
Oil & Gas
Training
Project Management
Shipping
Telecoms
Other
What is your current career level?
-- Select --
Student/Internship
Entry Level
Mid Career
Management
Executive/Director
Senior Executive (President, CEO)
My organization understand the business reasons for applying change management process.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Prefer not to say
My organization understand the risks of not for applying change management process
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Prefer not to say
My organization is committed to apply the change management process in place
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Prefer not to say
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