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Exit Survey »
 
Maltesers Chocolate (麥提莎朱古力)
Maltesers Questionnaire:
 
 
 
1. How long have you been purchasing our products?
 
Less than 1 months
 
2 months to less than 6 months
 
6 months to less than 1 year
 
1 year less than 2 year
 
 
 
2. Where do you purchase our product? Select all that apply.
 
In our retail store
 
Online
 
Telephone order/ catalogue
 
Other
 
 
 
3. How do you often obtain information of our product?
 
Internet
 
TV Advertisement
 
Magazine
 
Friends
 
Others
 
 
 
4. How would you rate your overall level of satisfaction with us?
 
A) Highly satisfied
 
B) Somewhat satisfied
 
C) Neutral
 
D) Somewhat dissatisfied
 
E) Highly dissatisfied
 
 
 
6. How likely are you to continue using our products?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
7. How likely would you be to recommend us to a friend or colleague?
 
Very unlikely
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely
 
 
 
8. How do we rate in comparison to other companies that offer the same products?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don’t know
 
 
 
9. What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
10. Which of the following categories describes your age?
 
Younger that 18
 
18-24
 
25-34
 
35-44
 
Above 45
 
Prefer not to answer
 
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