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Customer Satisfaction Survey

TUT Business School - Canteen

1.Gender

Male

Female

2.Age

3.Race

Black

White

Coloured

Indian

4.How would you rate your satisfaction with the service offered at the Business School Canteen?

5.How would you describe the food served at the Business School Canteen?

Tasteless and unhealthy

Tasteless but healthy

Tasty but unhealthy

Tasty and healthy

6.How would you describe the pricing of the food at the Business School Canteen?

7.Should the Business School invest in a proper restaurant?

Yes

No

8.If you answered YES to Question 7, why should TUT make this investment?

It adds class to the business school

It is in keeping with other business schools in the province

It gives me the opportunity to bring business associates to the school

It will provide meals which are regulated by proper health standards

Students need a facility to socialise

9.If you answered NO to Question 7, why should TUT not make this investment

Prices will increase

The money can be better spent on teaching facilities

The restaurant will remain unused most of the week

Students will spend more time socialising rather than attending lectures

10.Please add any suggestions you may have to improve the existing canteen.