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Environmental Standards For Children & Young Persons In Emergency Care Settings Survey
A&E Department


Dear Sir/Madam,
I am a medical student at Cardiff University and I am currently carrying out my final year project. My interest lies in Emergency Medicine and in particular Paediatrics. In view of this I am conducting a survey on the facilities provided for children and young people based on the RCPCH document “Standards for Children and Young People in Emergency Care Settings”. We would be grateful if you could spare at most five minutes to complete this survey that will hopefully give us key information regarding the facilities offered to children attending for unscheduled care.
I would be grateful if the form could be completed by December 31st 2012.

Yours faithfully,

Mike McGovern (Fifth Year Medical Student, Cardiff University)
Dr. Dawn Edwards - Project Supervisor (Consultant, Acute General Paediatrics, Morriston Hospital)


N.B. Please note, all references to ‘children’ or ‘children & young persons’ below refer to all those under the age of eighteen.
Hospital
 
 
 
1. What is the name of your hospital?
 
 
 
2. How many child & young person attendances were there at your A&E department during 2011? (Please approximate if necessary)
 
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This number is approximate/This number is exact
 
Standard 2
 
 
 
3. Are there specific security policies in place relating to children & young persons?
 
Yes No
 
If yes, please give details:
 
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4. Is there a specific area/areas provided for both breastfeeding & nappy changing in the A&E department?
 
Yes No
 
 
 
5. Is there a safe & hygienic play area provided for children in the A&E department?
 
Yes No
 
 
 
6. Does the A&E department possess facilities for full resuscitation & monitoring of high dependency children?
 
Yes No
 
 
 
7. Is there a route available to the Radiology department that avoids other areas of the A&E department?
 
Yes No
 
 
 
8. Is there a cubicle with a door available to allow private & confidential consultations?
 
Yes No
 
Standard 3
 
 
 
9. How many clinical cubicles/trolley spaces dedicated exclusively to children are available within the A&E department?
 
Standard 4
 
 
 
10. Is a specific, quieter waiting area available for children?
 
Yes No
 
 
 
11. Is a specific, quieter treatment area available for children?
 
Yes No
 
 
 
12. Are age appropriate games, music and/or films available for children?
 
Yes No
 
Standard 5
 
 
 
13. Are play specialists, or a play specialist service, available at peak times?
 
Yes No
 
If yes, please give details:
 
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Standard 6
 
 
 
14. Are children routinely surveyed at the end of their visit to the A&E department regarding their satisfaction & possible improvements to the service?
 
Yes No
 
 
 
15. Are parents/carers routinely surveyed at the end of their visit to the A&E department regarding their satisfaction & possible improvements to the service?
 
Yes No
 
 
 
16. Is participation of children, young people, siblings, parents and carers in the process of on-going quality and improvement of services or facilities sought in other ways?
 
Yes No
 
If yes, please give details:
 
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Thank you very much for your participation. Should you have any further comments, please write them below:
 
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Should you have any queries, please feel free to contact us as below:
 
Email: HYPERLINK "mailto:[email protected]" [email protected]
 
Telephone: 07742315289
 
Please return the completed questionnaire to:
 
Mike McGovern
 
28 Malvern Terrace
 
Brynmill
 
Swansea
 
SA2 0BE
 
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