Refine your segmentation |
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Focus on customers with the highest CLTV |
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Analyze the customer needs to define loyalty drivers |
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Personalize your communication |
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Improve customer experience |
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Make products & services more relevant |
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Reward customer loyalty via incentives, gifts, events, … |
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Create a dialogue with the customer |
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Review your pricing strategy (stable pricing) |
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Involve customers in marketing projects |
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Invest in your employees (training, motivation, rewarding, …) |
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