API V2
API V2
https://api.questionpro.{{env}}/a/api/v2/cx/tickets/detractors?page=1&perPage=100
The value of environment {{env}} variable depends upon your datacenter. Refer to the Environment page for more details.
{
"segmentID": 999,
"status": 0
}
{
"response": [
{
"emailAddress": "[email protected]",
"phoneNumber": "",
"rating": "",
"comment": "Staff was rude",
"ticketID": 414,
"responseID": 12121,
"timestamp": "2020-01-14T12:51:48.000+0000",
"timelimit": 72
},
{
"emailAddress": "[email protected]",
"phoneNumber": "",
"rating": "0",
"comment": "The food service was poor",
"ticketID": 413,
"responseID": 12122,
"timestamp": "2020-01-10T06:08:39.000+0000",
"timelimit": 72
}
],
"pagination": {
"perPage": 100,
"totalItems": 2,
"currentPage": 1,
"totalPages": 1,
"links":{
"self": "https://api.questionpro.{{env}}/a/api/v2/cx/detractor/ticket/data?page=2&perPage=2",
"prev": null,
"next": null,
"first": "https://api.questionpro.{{env}}/a/api/v2/cx/detractor/ticket/data?page=1&perPage=2",
"last": "https://api.questionpro.{{env}}/a/api/v2/cx/detractor/ticket/data?page=3&perPage=2"
}
},
"requestID": "4012fedc-e8ce-48ae-b800-6q5ce287987a7dje"
}
{
"$schema": "http://json-schema.org/draft-06/schema# ",
"type": "object",
"properties": {
"pagination": {
"type": "object",
"properties": {
"totalItems": {
"type": "integer"
},
"perPage": {
"type": "integer"
},
"totalPages": {
"type": "integer"
},
"links": {
"type": "object",
"properties": {
"next": {
"type": "null"
},
"last": {
"type": "string"
},
"prev": {
"type": "null"
},
"self": {
"type": "string"
},
"first": {
"type": "string"
}
},
"additionalProperties": false,
"required": [
"last",
"self",
"first"
]
},
"currentPage": {
"type": "integer"
}
},
"additionalProperties": false,
"required": [
"totalItems",
"perPage",
"totalPages",
"links",
"currentPage"
]
},
"response": {
"type": "array",
"items": {
"type": "object",
"properties": {
"emailAddress": {
"type": "string",
"format": "email"
},
"phoneNumber": {
"type": "string"
},
"rating": {
"type": "string"
},
"comment": {
"type": "string"
},
"ticketID": {
"type": "integer"
},
"responseID": {
"type": "integer"
},
"timestamp": {
"type": "string"
},
"timelimit": {
"type": "integer"
}
},
"additionalProperties": false,
"required": [
"emailAddress",
"phoneNumber",
"rating",
"comment",
"ticketID",
"responseID",
"timestamp",
"timelimit"
]
}
}
},
"additionalProperties": false,
"required": [
"pagination",
"response"
]
}
{
"response": {
"error": {
"docs": www.questionpro.com/api/error-codes.html
"name": "BAD_REQUEST",
"httpStatusCode": 400,
"id" : "1000",
"message": "Invalid URL parameters",
"resourceUrl":"resource_url"
}
}
}
{
"$schema": "http://json-schema.org/draft-06/schema# ",
"type": "object",
"properties": {
"response": {
"type": "object",
"properties": {
"error": {
"type": "object",
"properties": {
"docs": {
"type": "string"
},
"resourceUrl": {
"type": "string"
},
"name": {
"type": "string"
},
"id": {
"type": "string"
},
"message": {
"type": "string"
},
"httpStatusCode": {
"type": "integer"
}
},
"additionalProperties": false,
"required": [
"docs",
"resourceUrl",
"name",
"id",
"message",
"httpStatusCode"
]
}
},
"additionalProperties": false,
"required": [
"error"
]
}
},
"additionalProperties": false,
"required": [
"response"
]
}
{
"response": {
"error": {
"docs": www.questionpro.com/api/error-codes.html
"name": "UNAUTHORIZED",
"httpStatusCode": 401,
"id" : "1010",
"message": "Incorrect API Key",
"resourceUrl":"resource_url"
}
}
}
{
"$schema": "http://json-schema.org/draft-06/schema# ",
"type": "object",
"properties": {
"response": {
"type": "object",
"properties": {
"error": {
"type": "object",
"properties": {
"docs": {
"type": "string"
},
"resourceUrl": {
"type": "string"
},
"name": {
"type": "string"
},
"id": {
"type": "string"
},
"message": {
"type": "string"
},
"httpStatusCode": {
"type": "integer"
}
},
"additionalProperties": false,
"required": [
"docs",
"resourceUrl",
"name",
"id",
"message",
"httpStatusCode"
]
}
},
"additionalProperties": false,
"required": [
"error"
]
}
},
"additionalProperties": false,
"required": [
"response"
]
}
{
"response": {
"error": {
"docs": www.questionpro.com/api/error-codes.html
"name": "FORBIDDEN",
"httpStatusCode": 403,
"id" : "1013",
"message": "The user does not have permission to access the resource",
"resourceUrl":"resource_url"
}
}
}
{
"$schema": "http://json-schema.org/draft-06/schema# ",
"type": "object",
"properties": {
"response": {
"type": "object",
"properties": {
"error": {
"type": "object",
"properties": {
"docs": {
"type": "string"
},
"resourceUrl": {
"type": "string"
},
"name": {
"type": "string"
},
"id": {
"type": "string"
},
"message": {
"type": "string"
},
"httpStatusCode": {
"type": "integer"
}
},
"additionalProperties": false,
"required": [
"docs",
"resourceUrl",
"name",
"id",
"message",
"httpStatusCode"
]
}
},
"additionalProperties": false,
"required": [
"error"
]
}
},
"additionalProperties": false,
"required": [
"response"
]
}
{
"response": {
"error": {
"docs": www.questionpro.com/api/error-codes.html
"name": "NOT_FOUND",
"httpStatusCode": 404,
"id" : "1040",
"message": "The resource that you're trying to access doesn't exist",
"resourceUrl":"resource_url"
}
}
}
{
"$schema": "http://json-schema.org/draft-06/schema# ",
"type": "object",
"properties": {
"response": {
"type": "object",
"properties": {
"error": {
"type": "object",
"properties": {
"docs": {
"type": "string"
},
"resourceUrl": {
"type": "string"
},
"name": {
"type": "string"
},
"id": {
"type": "string"
},
"message": {
"type": "string"
},
"httpStatusCode": {
"type": "integer"
}
},
"additionalProperties": false,
"required": [
"docs",
"resourceUrl",
"name",
"id",
"message",
"httpStatusCode"
]
}
},
"additionalProperties": false,
"required": [
"error"
]
}
},
"additionalProperties": false,
"required": [
"response"
]
}
{
"response": {
"error": {
"docs": www.questionpro.com/api/error-codes.html
"name": "INTERNAL_SERVER_ERROR",
"httpStatusCode": 500,
"id" : "1026",
"message": "We are not able to process your request",
"resourceUrl":"resource_url"
}
}
}
{
"$schema": "http://json-schema.org/draft-06/schema# ",
"type": "object",
"properties": {
"response": {
"type": "object",
"properties": {
"error": {
"type": "object",
"properties": {
"docs": {
"type": "string"
},
"resourceUrl": {
"type": "string"
},
"name": {
"type": "string"
},
"id": {
"type": "string"
},
"message": {
"type": "string"
},
"httpStatusCode": {
"type": "integer"
}
},
"additionalProperties": false,
"required": [
"docs",
"resourceUrl",
"name",
"id",
"message",
"httpStatusCode"
]
}
},
"additionalProperties": false,
"required": [
"error"
]
}
},
"additionalProperties": false,
"required": [
"response"
]
}