INTERACTIVE SURVEY MODE OR AUTO-ADVANCE

Example of auto-advance in a survey

When brands are trying to enter new markets, they do extensive research to understand their customers, their preferences, needs, and requirements. The surveys that they design and roll out can get very exhaustive at times. This, coupled with the number of open-ended questions, can reduce the number of responses or hamper your data quality. If you line up the next question and its options, you can reduce the time and efforts put in by your survey respondents.

Uses of auto-advance in surveys

If you enable the interactive survey mode, they can auto-advance to the next question, reducing their efforts and time to click on the ‘Next’ button. Imagine your respondents filling out long customer satisfaction surveys; the number of questions can be daunting. Using the option can alleviate some of the fatigue that respondents may feel during exhaustive surveys.

Advantages of creating surveys with auto-advance

• Improve response rates: Answering surveys and clicking on the advance button can get annoying, especially when the questionnaires are long or have a lot of open-ended questions. Engaging auto-advance improves survey response rates significantly.

• Save on time: Advancing your respondents to the next question as and when they finish their previous answer saves a lot of time for respondents. The cumulative time spent on clicking the ‘Next’ button saves a considerable amount of time for long surveys.

• Reduce respondents’ efforts: This survey setting works fine across multiple devices like tablets, computers, and phones and reduces the amount of effort put in by survey respondents. This translates into a better completion rate for your surveys.

How to use automated thank you emails in surveys

How to use auto-advance in surveys how to set up auto-advance.