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QuestionPro Case Studies

Download our survey and data intelligence case studies. Leading businesses, academic institutions, and market researchers rely on QuestionPro to get the answers they need.

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From Energizer to BMW, NISA, Roku and many more.

VIVISOL Netherlands

VIVISOL Netherlands is a leading healthcare specialist in respiratory care, sleep apnea care and ventilation therapy.

The Cholangiocarcinoma Foundation

CCF aimed to rapidly collect actionable insights from a diverse patient population regarding the barriers to participating in dose-finding oncology trials (DFOTs).

Lab42

Finding a survey platform that could keep pace with their evolution from a DIY research provider to a full-service consultancy.

Evolve

Evolve’s main challenges included finding a cost-effective research solution without compromising on customization, advanced capabilities, or service quality.

Hello Fresh

Survey technologies support HelloFresh in mastering the current internal challenges of agile and decentralized market research.

Danebury Research

Danebury Research produces market leading industry reports that help drive global PR and media coverage.

Turkington Martin

Turkington Martin uses QuestionPro to conduct visual concept testing on new residential sites and landscapes.

World Market

Learn how World Market transformed their company values with the support of QuestionPro's employee voice platform.

Simmons & Simmons

Simmons & Simmons used QuestionPro to create the AIMA Hedge Fund Confidence Index (HFCI) to measure sentiment and confidence.

Vestel

Vestel improved their product offerings, honed their consumer insights, and accelerated their business development efforts in the consumer electronics industry.

Awen

Awen is creating groundbreaking VR experiences for improving mental health, and is utilizing feedback to improve the user experience.

The Talent Strategy Group

The One Page Talent Management 360 (OPTM360) is a unique product available through TSG and powered by QuestionPro. By providing participants with easy-to-understand, prioritized advice for changing their behaviors, it accelerates the move from feedback to action.

NISA

The National Independence Soccer Association (NISA), created a VoC program to engage with the audience and collected feedback through AskWhy surveys to enhance the fan experience across all touchpoints.

Kleen-Tech

Kleen-Tech uses the NPS question on inline email surveys to increase click and response rate by customers, gaining instant feedback and driving action.

Miral Destinations

QuestionPro CX enabled Miral Destinations to leverage data insights to enhance Abu Dhabi's tourism experiences by successfully improving customer satisfaction and operational efficiency.

Audi Volkswagen Middle East

Green Initiative - This case study highlights how Audi Volkswagen Middle East (AVME) partnered with QuestionPro and Tree-Nation to plant a tree on behalf of its customers for every completed survey response, promoting sustainability.

LC Waikiki

LC Waikiki transformed its textile retail with QuestionPro's advanced research and survey solutions, empowering data-driven decisions and unveiling consumer desires and preferences across the globe.

LegalShield

LegalShield used QuestionPro CX to collect customer feedback at various touchpoints and gather insights on how to improve their experience.

University of Newcastle

The University of Newcastle improved their researcher and student experience with QuestionPro's Research and Customer Experience solutions.

Madhi Foundation

The non-profit organization supports public education systems to collect data from parents, teachers, and administrative officials to track progress on student learning outcomes and conduct in-depth analysis on their programs.

Arcelik

Arcelik partnered with QuestionPro to build a unified, consistent, and actionable customer feedback channel. Their goal was to identify gaps in their customer experience and improve their respective offerings.

Northern Beaches Council

The Northern Beaches Council is working to bring in a new era for more than 250,000 Northern Beaches residents.

Energizer Holdings, Inc.

The power solutions provider launches an online community portal for customer and prospect insights collection in a multi-competitor market with extremely low brand loyalty.

University of Tennessee, Knoxville

The Office of IT at University of Tennessee Knowxville chose to switch from Qualtrics to QuestionPro after a detailed feasibility research.

Dusseldorf Marketing

Learn how Dusseldorf used online surveys for customer experience management, event surveys and panel studies.

BMW

Learn how the BMW Group conducts online studies using QuestionPro to obtain decision-relevant information more quickly.

American Cancer Society

Learn how QuestionPro is helping the American Cancer Society 'save lives - one survey at a time'.

Field Museum

Conduct culture assessment in order to understand employee sentiment, work culture, and how to improve it further.

Emergency Nurses Association (ENA)

QuestionPro helped ENA conduct an annual culture survey and analysis, identify those workplace behaviors which were driving success and those which were inhibiting it.

Dubai Airports

QuestionPro’s dynamic and versatile survey platform helps Dubai Airports with market research and efficient Customer Experience (CX) management.

Thales

Custom enterprise survey software for Thales to collect feedback at the point of experience and help their airline customers close feedback loop and improve service delivery quickly.

Potbelly Sandwiches

QuestionPro Communities Panel Management Services for Potbelly, share customer feedback, get rewards with advanced integration capabilities.

Zynga

Survey software solutions and conjoint analysis to improve customer intelligence for Zynga's online games such as Farmville and Mafia Wars.

Gannett

QuestionPro Communities joined hands with Gannett to provide them with a comprehensive solution that allowed Gannett to innovate and expand their research internally.

Roku

Providing entertainment survey software solutions for Roku, allowing the company to make informed business decisions with complex analyses and reporting.

Rosetta Stone

Providing Rosetta Stone a cost-effective hosted survey solution to meet their research needs enabling them to evaluate, and conduct a wide range of surveys.

Safeway

Providing customer satisfaction survey solutions for www.safeway.com, analyzing satisfaction among users of its online home delivery service.

The Martin Agency

Quantitative Consumer Insights Solutions for The Martin Agency, providing data collection to understand travel tendencies of vacation travelers.

UCSF

Survey Software solutions for University Research Studies for UCSF Department of Urology, facilitating a smooth operation of survey solutions.

Google

Market Intelligence Solutions for Google, by capturing market intelligence data across multiple geographical locations.

First American Financial

Automated Customer Feedback Solutions through which the engine distributes feedback surveys to the customers for First American Financial Corporation.

eTown panel

Integrated Panel Management Solutions at eTown Solar Panels for recruiting panel members and conducting online research.

Kohler

Survey Software Solutions for Kohler, system integration to track and gauge customer satisfaction.

Digital Hands

Customer Satisfaction Survey Integration with SalesForce.com at Digital Hands, to create customized alerts for notification of low satisfaction scores.

US Bank

Enterprise Survey Solutions for US Bank. Customer service feedback, and analyze customer experience.

Adecco

Recruiting Survey Software Solutions for Adecco tracking responses from multiple continents, employees, and covers 15 different languages.

CareerBuilder

QuestionPro Applicant Experience Survey Solutions for Career Builder, resulting in a 75% increase in the intelligence revenue.

Dubai Parks and Resorts

How Dubai Parks and Resorts reduced their research cost by 75% and increased survey responses by 7% with QuestionPro.

Muscat University

How QuestionPro helped transform Student Experience at Muscat University.