Respondent Anonymity Assurance (RAA)

QuestionPro assures our users that while they conduct research, the privacy and confidentiality of the survey respondents will be protected at multiple levels.

Researchers often face a dilemma in choosing between the ability to track who has responded to the survey and not linking the identity of a person with his/her responses.

While the latter ensures that the data collected is honest and accurate, the former allows researchers to contact respondents if further inputs are required.

QuestionPro allows our users to choose between the two. Once RAA is enabled on a survey, computer-generated identification numbers for the respondents will be generated. However, the researchers will not have access to the respondent's email address and the response data.

You can hide the below fields using RAA.

• Respondent email

• IP address

• Country code

• Region

Learn more: How to build anonymous surveys

Example of Respondent Anonymity Assurance (RAA)

For surveys with RAA enabled, they will have a link to the details in the footer. Once this link is activated, it cannot be removed, changed, or edited by the researchers.

Uses of Respondent Anonymity Assurance (RAA)

• Employee feedback surveys: Employees might be wary of giving an honest opinion of how they feel being a part of the company and their managers. RAA protects their identity and encourages them to share the facts.

• Student feedback surveys: Students can confidently share their feedback on the faculty, course quality, and management staff if they are sure that they cannot be identified.

Advantages of Respondent Anonymity Assurance (RAA)

• Confidentiality: As the respondents' identity is protected, they can be confident in answering the questions and sharing an honest opinion. The possibility of any action being taken against them gets eliminated by implementing RAA.

• Genuine responses: RAA helps collect genuine data, so insights generated from the results are more trustworthy.

How to set up RAA in your surveys?

Learn how to set up and use this feature using our help file on Respondent Anonymity Assurance.