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Surveys
2013
December
B
Babywise Feedback Form
Babywise Feedback Form
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Dear Customer:
Thank you for choosing to sent us your valuable feedback. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. You are encouraged to use the online feedback form below to send us your valuable comments & suggestions about our product/ services that you may have.
Which Babywise store have you visited recently?
1Utama Shopping Centre
Empire Shopping Gallery
Muar Outlet
Kompleks Karamunsing
Other's (Expo, Baby Fair, Roadshow, Etc)
In thinking about your most recent experience with Babywise, was the quality of the product you received:
Very Poor
Somewhat Unsatisfactory
About Average
Very Satisfactory
Superior
Would you please take a few minutes to describe why you are not satisfied with the product?
Compared to similar stores, how fair are this store's price?
Not fair at all
Slightly fair
Moderately fair
Very Fair
Extremely fair
Customer Service Representative
The following questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the following statements
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The customer service representative was very courteous
The customer service representative was very helpful
The customer service representative was very knowledgeable
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Considering the total package offered by including customer service, products, and cost; how satisfied are you with Babywise?
How likely are you to recommend this store to other's
Definitely not
Probably not
Not sure
Probably
Definitely
Feel free to add on any other comments and suggestions :
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
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