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  3. December
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  5. Bank's Survey
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Exit Survey
 
 
How old are you ?
 
a. 19-22
 
b. 23-30
 
c. 31-40
 
d.above 41
 
 
 
When you are willing to open an account, what are you looking for in the bank?
 
a. Brand name.
 
b. Convenience.
 
c. Islamic Principle.
 
d. Services.

 
 
 
Do you have an account in Alinma Bank?
 
a. Yes.
 
b. No
 
 
 
If no, why ?
 
a. I haven't heard of Alinma bank
 
b. I don't like to open more than 1 account.
 
c. Too much of work to open another account.
 
 
 
If yes,how did you know about Alinma bank ?
 
a.T.V ads.
 
b. Radio Ads.
 
c. People.
 
d.Social Media.
 
e.Promotion.

 
 
 
Why did you choose Alinma Bank?
 
a. high quality management
 
b. The services they offer
 
c. Brand name
 
d.Convenience.
 
e.Islamic Principle.

 
 
 
What is most important for you when you deal with your bank ?
 
a. customer relationship.
 
b. the quality of services.
 
c. the new offers.
 
 
 
Rate the quality of services of your bank?
 
a. very satisfied.
 
b. satisfied.
 
c. not satisfied .
 
 
 
When you want to contact your bank, what kind of contact method would you prefer?!
 
a. Telephone.
 
b. Email.
 
c. Social media.
 
d.Personal visit

 
 
 
When your bank send you emails about their new services. Does it bother you?
 
a.Yes.
 
b.No