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  1. Surveys
  2. 2016
  3. February
  4. B
  5. Benefit Management Satisfaction
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Exit Survey
 
 
Dear Collegues,

You are invited to participate in our survey to measure satisfaction regarding the Benefit Management Team. It will take approximately approximate 3 to 5 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

The Benefit Management Team
 
 
In which of the following groups does your function belong?
 
TO
 
Bank portfolio
 
Financial Controllers
 
Finance Management
 
Portfolio Managers/ EPIC owners
 
 
 
How often are you in contact with the benefit management team
 
Once or more per month
 
Once a quarter
 
Once every six months
 
 
How satisfied are you with the service delivery of the Benefit Management team with regards to:
Very Dissatisfied Disatisfied Satisfied Very Satisfied N/A
When receiving / consulting an approved CFS, what is your opinion about the quality
The consolidation you receive during the MTP and rolling planning exercises
The quality of the feedback/answers you receive
Support and guidelines (the communication and information provided is understandable, direct and clear)
Trainings (the training is helpful, worth attending, well structured)
Information provided on the Benefit Management SharePoint (Structure, content, access)
Delivered on time (responses are delivered respecting an agreed deadline or within reasonable timing)
 
 
 
Please share your comments/suggestions concerning the scores you gave in the previous question in the textbox below
   
 
 
 
Which of the following matters do you think are most important to improve (please rank)
Drag your choices here to rank them
     
     
     
    Please share your comments/suggestions concerning the answers you gave in the textbox below
       
     
     
     
    Which tasks do you feel are missing in our services and could be added?