This free survey is powered by
  1. Surveys
  2. 2013
  3. March
  4. B
  5. Benefits and challenges of using electronic techno
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Questions marked with an * are required Exit Survey
 
 
Section 1:
Demographic Data
 
 
 
* Age
 
Under 18
 
18 – 30
 
31 – 45
 
45 – 60
 
Above 60
 
 
 
Income group
 
$1,025 or less
 
$1,026 to $4,035
 
$4,036 to $12,475
 
$12,476 or more
 
 
 
Which class will you usually take when you travel by plane?
 
First Class or Business Class
 
Economy Class
 
 
 
What is your propose of travel?
 
Leisure and holiday
 
Business
 
 
 
Section 2:
Check- in procedures
 
 
 
Have you ever use self-service technologies (SSTs) such as mobile phone, kiosk (self-check-in counter), online check-in, extra.
 
Yes
 
No
 
 
 
Check in procedures
 
 
 
Would you like to try to check-in via SSTs in the future?
 
Yes
 
No
 
 
For the reason according to question #1?
Strongly disagree Disagree Neutral Agree Strongly agree
It will be very comfortable of using SSTs.
It will be very convenient of using SSTs
The system of SSTs are very user-friendly
The systems of SSTs have enough information to guide to use.
It is time consuming?