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| Bike-sharing Program "After" Questionnaire |
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This one-year pilot program will provide shared bicycles for Caltrans employees who need local transportation throughout the workday for business and personal trips. This survey is part of a before-and-after questionnaire that will allow UC Berkeley researchers to evaluate how bikesharing will affect employee transportation choices. The survey should take about 15 minutes to complete. The responses you provide will help inform the research team about the value of a bike-sharing program to Caltrans District 4 employees, and Caltrans employees at comparable downtown Oakland locations.
Please note that your participation in this survey is completely voluntary and should you choose to proceed with the survey, your answers will not be associated with you personally. The data are looked at in statistical format and will not be associated with any one individual. Furthermore, researchers will protect your privacy by not collecting any identifiable personal information.
Thank you, in advance, for your participation. |
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| * Before we begin, we need to re-input your ID for this survey. Recall that you made your ID from the last four digits of a phone number of yours affixed to your zip code. For example, if your phone number was 610-665-2719 and your zip code was 21218. Then your ID would be 2719-21218. We need you to use the same phone number and zip code that you used when you took the previous survey, even if one or both have since changed. If you cannot recall which phone number you used, your best guess is appreciated. | | |
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| For these next questions, please think about a typical workweek. |
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| Please consider the commute that you make to work most often during the week. For this commute only, please check off each mode of transportation that you use. For instance, if you bike and BART to work most often, then just check off "Bike" and "BART" in the column labeled "Most Common Commute".
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| Since you picked "Other", please tell us which mode you were referring to? | | |
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| How many days a week do you typically go to the office? |
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| How many days a week do you commute as indicated above to the Caltrans office? |
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| How many days a month do you commute to work by driving yourself (put zero (0) if not applicable)? | | |
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| How many days a month do you commute to work using public transit (put zero (0) if not applicable)? | | |
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| How many days a month do you commute to work using a bicycle (put zero (0) if not applicable)? | | |
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| Please indicate how frequently you leave your office work-site during the day to complete the following trips: (Please consider round trips only. That is, trips in which you return to the District 4 Caltrans Headquarters.)
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| For each trip type, select all modes of transportation that you use on a regular basis to make that trip: (check all that apply)
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| Since you picked "Other" for one or more trip purposes, please tell us what mode you were referring to? (If you did not select "Other" for any particular trip purpose, please leave the corresponding field blank)
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| These next questions will ask about the frequency with which you utilized the shared bicycle program during the course of your workday. |
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| How soon after you signed up with the shared bicycle program did you begin to utilize the bicycles? |
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| Please tell us the reasons why you did not utilize the bicycles provided as part of the shared bike program. |
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| How often did you use a bicycle to travel to any of the following destinations during your work day (from the Caltrans office in Oakland)?
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| How often did you use a bicycle to travel to the following destinations before or after your work day?
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| Are there any other purposes for which you used a bicycle during the workday? |
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| For what duration did you use the bicycle for the following activities:
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| What reasons did you have for participating in this shared bicycle program? (Check all that apply) |
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| On the days that you did not participate in the shared bike program, what were the reasons? |
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| While keeping in mind your reasons for participating in the shared bicycle program, please describe your primary motivation for participating in the shared bike program. | | |
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Now, we will ask you some questions about your work-place related travel.
For the following questions, please enter the number of city blocks. If you do not make this type of trip during the work day, please enter "N/A". |
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| For these next questions, please enter the TYPICAL one-way distance from your work-site (the Caltrans office in downtown Oakland) that you have traveled to the following destinations.
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| Please enter the MINIMUM one-way distance from your work-site (the Caltrans office in downtown Oakland) that you have traveled to the following destinations throughout the duration of the shared bike program.
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| For these next questions, please enter the MAXIMUM one-way distance from your work-site (the Caltrans office in downtown Oakland) that you have traveled to the following destinations throughout the duration of the shared bike program.
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| How often did you use the bicycle, during the course of your workday, for health and fitness reasons: |
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| On days that you used public transit, did you also make use of the shared bike program during work hours? |
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| During a typical month, on days that you used public transit, how many of those days did you use this shared bike program? | | |
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| On days in which you drove to work, did you make use of the shared bike program more often, less often or about the same as you did on the days in which you commuted by transit. |
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| During a typical month, on days that you drive to work, how many of those days would you use this shared bike program? | | |
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| Are there trips you wish you could have made during the workday but did not because of a lack of transportation? |
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Please specify type of trip: |
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| Are there trips you wish you could have made during the workday but did not because you were not able to with a bike? |
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| Has the availability of the shared bike program at your office allowed you to commute to work differently? |
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| What mode of travel did you switch from as a result of the shared bike program? |
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| Has the availability of a shared bike program at your office allowed you to travel during the day differently while at work? |
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| What modes of travel would you have used more of if the shared bike program were not available? |
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| When was the last time you rode a bicycle in the shared bike program? |
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| When was the last time you rode a bicycle? |
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| How comfortable were you with riding the bicycles provided in the program? |
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| If you did not ride the bicycles regularly, what was the main reason? (Please be specific) | | |
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| If you did not use a bicycle, what form of transportation did you use? | | |
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| What is the main reason you rode a bicycle? (Please be specific) | | |
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| When was the last time you took any form of public transportation? |
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| How often do you participate in physical exercise (for 20 or more minutes at a time; do not include your commute)? |
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| Please indicate your primary form of physical activity: |
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Now we have a few questions about the use of the bicycles, lockers and other equipment provided as part of this program.
First, please indicate the ease with which you were able to do the following tasks. |
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| How about locating the bicycles? How easy was it for you to locate the bicycles that were made available to you for this program? |
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| How about using the bicycles? In general, how easy did you find it to use/ride the bicycles that were made available to you for this program? |
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| How about using the card provided for accessing the lockers? In general, how easy did you find the use of the card needed to access the lockers? |
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| How about accessing the locker where the bicycle was stored? In general, how easy did you find the process of accessing the locker to be? |
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| What, if any, problems did you face when trying to take out or return a program bicycle? Please specify: | | |
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| We would like to explore opportunities to continue and perhaps even expand the shared bike program. Based on your experience with the program and the equipment provided, please tell us how favorably you feel about continuing the shared bike program as is- without any changes: |
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Based on your experience with the program and the equipment provided, please tell us how interested you would be in continuing the shared bike program with the option of taking out a
bicycle overnight (for example for commute purposes).
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| What modifications would you make to the program? |
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| Finally, we have a few questions that will help us categorize our data. The information you will provide will remain completely confidential. |
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| Please check the category below that best describes your household. |
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| How many commuters, including yourself, are in your household? (A commuter is an adult who travels three or more days per week to and from work or school.) | | |
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| How many people in your household can drive a motor vehicle? | | |
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| How many vehicles are in your household? | | |
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| Could you please tell us the make, model and year of the vehicle that you drive most often to work? |
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| How many people in your household use public transportation, either for work or general travel? | | |
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| Have you moved your home location since you started using this bikesharing program? |
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| Could you name two streets that intersect near your home as well as the city? This intersection does not have to be the one closest to your home. Anything within a quarter mile would be helpful. For example, Edith St., Lincoln St., Berkeley is an example of a sufficient type of response. |
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| What is the highest level of school that you have completed? |
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| What is your employment status? |
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| What category best describes your occupation? |
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| In what year were you born? | | |
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| How many individuals in your household are in each of the following age groups below, including yourself? In the spaces below, please indicate the number of people in each age group.
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| What was your household's 2009 gross income? (Your income before taxes.) |
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