BOLD: Marketing

Thanks for participating in our quick 5 minute survey.

We value your experience and we’re interested in learning about your business.

Please provide us with your contact information.

Name :
Business name & location :

* What is your MINDBODY software level?

* What is your role at the business?

* How long have you been using MINDBODY?

* How long has your business been operating?

* Do you regularly dedicate money and/or time to attract new clients to your business?

Yes

No

* What is your reason for not dedicating resources to attract new clients? (Select all that apply)

I don't have a budget for this

I don’t know much about marketing

I haven’t thought about it much

I don't have time

I don’t have the need to get new clients

Other

* How much do you spend per month to bring in new clients?

* What tools do you use to bring in new clients? (Select all that apply)

How successful is each source at bringing in clients who become members or loyal customers?

How do you identify which sources are most successful?

Mostly just guessing

New customers tell staff and we have a general sense of trends

Referral types in MINDBODY

Tracked on an intake form

Promo codes in MINDBODY

Reporting dashboard in other tools (Yelp, Facebook ads, etc.)

Other

Please estimate how much you spend per month on the following marketing sources, and how many new clients you estimate are brought in via those sources.

	$/month	# new clients
* Print ads/media

* ClassPass listing

* Groupon deals

* LivingSocial deals

* SpaFinder listing

* Google adwords

* Facebook paid ads

* Yelp paid listings

* Marketing consulting

* Paid client referrals

* Other

Do you have any other feedback to share about MINDBODY?