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2011
October
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BP4SM Work Instructions Usability Survey
BP4SM Work Instructions Usability Survey
BP4SM Work Instructions Usability Survey
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Hello! Sir/Madam
You are invited to participate in our BP4SM Work Instruction Satisfaction survey As you may know, the BP4SM Work Instruction is designed to help you go through the working process and accomplish your tasks. In this survey, approximately [] questions will be asked to complete a survey that asks questions about your use satisfaction of the work instruction. It will take approximately [Approximate Time] minutes to complete the questionnaire.
Your participation in this study is rather appreciated, but completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support! Please start with the survey now by clicking on the
Continue
button below.
1. Overall, how satisfied are you with the BP4SM Work Instructions?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
If you are dissatisfied, why?
2. How often do you use the BP4SM Work Instructions?
Daily
Several times a week
Once a week
Several times a month
Once a month
Less than once a month
Do not use
3. Compared with other channels to obtain the help you need for work, would you say the BP4SM Work Instructions is...
Much more helpfuful
Somewaht more helpful
About the same
Somewhat less helpful
Much less helpful
Don't know
4. In your using of the BP4SM Work Instructions, are you satisfied with the information provision in the following section components?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Description
Process reference
Steps
5. How satisfied are you with the following aspect of the BP4SM Work Instructions?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Accessibility
Usabilty
Language adequacy
Organization and logic
Information coverage
Formatting and layout
6. In your opinion, if available, which format or form of the BP4SM Work Instructions do you prefer?
The current form
User manual
Online help
Others:
7. If you have any additional comments in regard with the BP4SM Work Instructions, please share them:
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