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What do you think SmartBear does (in a sentence or two, please)?
   
 
 
 
Compared to our competitors, what advantages made SmartBear the vendor of choice?
   
 
 
 
When selecting vendors, the following criteria, in order of importance (please rank 1-5):
Customer Service
Innovation
Quality
Price
Sales Process
 
 
 
When making purchasing decisions, what is required in order of importance (please rank 1-5):
Customer references
Product demo
Service guarantee
Sharp salesperson
Product literature
 
 
Please consider each of these questions and rate SmartBear upon the following scale:

1 - Not at all
2 - Somewhat agree
3 - Agree
4 - Strongly agree
Not at all Somewhat agree Agree Strongly agree N/A
Innovation
You view SmartBear as innovative
 
Quality
You are willing to refer SmartBear
 
Price
SmartBear offers competitive pricing
 
Customer Service
SmartBear works to satisfy your service needs
 
 
 
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