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Surveys
2012
June
B
Brand Perception
Brand Perception
0%
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What do you think SmartBear does (in a sentence or two, please)?
Compared to our competitors, what advantages made SmartBear the vendor of choice?
When selecting vendors, the following criteria, in order of importance (please rank 1-5):
Customer Service
-- Select --
1
2
3
4
5
Innovation
-- Select --
1
2
3
4
5
Quality
-- Select --
1
2
3
4
5
Price
-- Select --
1
2
3
4
5
Sales Process
-- Select --
1
2
3
4
5
When making purchasing decisions, what is required in order of importance (please rank 1-5):
Customer references
-- Select --
1
2
3
4
5
Product demo
-- Select --
1
2
3
4
5
Service guarantee
-- Select --
1
2
3
4
5
Sharp salesperson
-- Select --
1
2
3
4
5
Product literature
-- Select --
1
2
3
4
5
Please consider each of these questions and rate SmartBear upon the following scale:
1 - Not at all
2 - Somewhat agree
3 - Agree
4 - Strongly agree
Not at all
Somewhat agree
Agree
Strongly agree
N/A
Innovation
You view SmartBear as innovative
Quality
You are willing to refer SmartBear
Price
SmartBear offers competitive pricing
Customer Service
SmartBear works to satisfy your service needs
If you'd like to be entered into a random drawing for an awesome SmartBear sweatshirt, please give us your email address here. We promise not to share, sell, or exploit your information.
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