By Dezign | QuestionPro

What is the main reason in which you decided to purchase furniture?

Moving into a new home and needed new furniture

Wanted an upgrade on old furniture

Wanted to replace broken furniture

Needed a change from the norm

Redoing an entire room

Found an item(s) that you liked

Other: please specify

When you think of companies who provide furniture, which three first come to mind?

How have you heard about By-Dezign?

I have purchased here before

Through family / friends

I have noticed the store from a previous visit to the shopping centre

Through my own searches

From an advertisement. If so, from where? (e.g. television, newspaper, etc)____________________

Other

What attribute do you value the most in furniture retail stores?

Low price

High quality

Large range of furniture selections

Professional customer service

The availability of specific furniture brands

Payment/financing options

Other

How does By Dezign rate on the following attributes?

How likely would you be to recommend By Dezign to others?

Please indicate your gender

Male

Female

Into which age group do you fall?

Where do you normally live? Post Code?

Do you have any suggestions for improvements that can help our store provide a better experience?