This free survey is powered by QUESTIONPRO.COM
 
 
Thank you for taking this survey about your carsharing use. Your responses will help the transportation research community better understand how carsharing interacts with your personal travel needs and lifestyle. All of your responses will remain confidential. If you have any questions about the survey, feel free to respond to the email: [email protected]. This email is also listed at the bottom of each page and will be checked frequently during the operation of this survey. The survey should take between 10 to 15 minutes to complete. Thank you again for your participation.

First, we would like to ask you some questions about your carsharing membership and why you joined.

 
 
 
1. When did you join your carsharing organization? Please select the year.
 
 
 
2. Please select the month of that year in which you joined.
 
 
 
3. Which organization are you a member of?

(If you are a member of more than one, please pick the one you use most)

 
Autoshare
 
Calgary Alternative Transportation Cooperative (CATCO)
 
Communauto
 
Co-Operative Auto Network / The Company Car
 
Edmonton Carshare Co-op
 
Guelph
 
Greater Forest Lawn Community Carsharing
 
Kingston Carsharing (Green Earth Co-op)
 
Nelson Carshare Co-Op
 
Grand River Carshare (formerly People’s Car Co-operative)
 
Victoria Car Share Co-op
 
VrtuCar
 
 
 
4. To which plan do you subscribe at Autoshare?
 
Simple Plan
 
Standard Plan
 
Advantage Plan
 
Other, please specify:
 
 
 
 
5. To which plan do you subscribe at Communauto?
 
Non-member
 
Package A
 
Package B
 
Package C
 
Other
 
 
 
For all subsequent questions in this survey, please consider the term "member" to apply to both "members" of CAN and "drivers" with TCC.

6. How are you connected to Co-Operative Auto Network / The Company Car (as a member or a driver)? Please check all that apply.
 
I am only a CAN Member.
 
I have a personal account under CAN's DepositFree program.
 
I have a personal account with The Company Car (including HP, RD, TCC, SFSS, VFMF and other programs).
 
My employer is a corporate client of The Company Car.
 
Other, please specify:
 

 
 
 
7. To which plan do you subscribe at Nelson Carshare Co-Op?
 
High Usage
 
Moderate Usage
 
Low Usage
 
Other, please specify:
 
 
 
 
8. To which plan do you subscribe at Grand River Carshare (formerly People’s Car Co-operative)?
 
Regular member
 
Non-Profit Member
 
Corporate Member
 
Other, please specify:
 
 
 
 
9. To which plan do you subscribe at Victoria Car Share Co-op?
 
Individual Member
 
Group Membership
 
Other
 
 
 
 
10. To which plan do you subscribe at VrtuCar?
 
Green Driver Frequent Plan (Plan A)
 
Green Driver Regular Plan (Plan B)
 
Green Driver Occasional Plan (Plan C)
 
Easy Driver Plan
 
Business Plan
 
Other
 
 
 
 
11. Are you member of more than one carsharing organization? If so please indicate any other carsharing organizations of which you are a member.

Please do not consider "joint-use" agreements as multi-memberships. Only consider organizations to which you pay bills.

 
No, I am only a member of the organization I indicated above.
 
Autoshare
 
Calgary Alternative Transportation Cooperative (CATCO)
 
CommunAuto
 
Co-Operative Auto Network
 
Edmonton Carshare Co-op
 
Guelph
 
Greater Forest Lawn Community Carsharing
 
Kingston Carsharing (Green Earth Co-op)
 
Nelson Carshare Co-Op
 
Grand River Carshare (formerly People’s Car Co-operative)
 
Victoria Car Share Co-op
 
VrtuCar
 
I am a member of an organziation not listed here:
 

 
 
 
12. Please select the statement that best characterizes the household circumstances under which you joined carsharing.

 
My household did not have a car, but joined carsharing to gain additional personal freedom.
 
My household did not have a car, but changes in life required a car and I joined carsharing instead.
 
I am in college, and I joined carsharing to gain access to a vehicle while in college.
 
A car of mine stopped working, and instead of replacing it I joined carsharing.
 
Owned at least one car, but needed an additional car for greater flexibility, and joined carsharing instead of acquiring an additional car.
 
Owned one car, but I joined carsharing and got rid of the car.
 
Owned more than one car. Got rid of at least one car and joined carsharing.
 
My employer joined carsharing, and I joined through my employer.
 
I live in an apartment building with a designated carsharing vehicle, and I joined through its membership arrangement.
 
I joined carsharing for reasons other than those listed above. Please explain:
 
 
 
Because you are a member through your employer, we have a few questions about your specific membership.
 
 
 
13. How would you characterize your employer?
 
Private Sector Employer
 
Municipal Employer
 
State or Federal Employer
 
University Employer
 
Other
 
 
 
 
14. Do you use carsharing for trips outside of work?
 
Although I am a member through my employer, I have not used my carsharing membership.
 
No, I only use it for work related trips.
 
Yes, I use carsharing for both work-related and non-work related travel.
 
Actually, I only use carsharing for non-work related travel.
 
 
 
Next, we would like to learn more about your vehicle ownership and driving patterns BEFORE you joined carsharing.

 
 
15. How many vehicles did your household own or lease BEFORE you joined carsharing?

Zero One Two Three Four Five More than Five
Vehicles owned BEFORE joining carsharing
 
 
In the following question, we ask you to estimate the kilometers that vehicles within your household were driven prior to joining carsharing. If you do not know the annual kilometers of a vehicle off the top of your head, you can compute a rough estimate.

Everyone has different driving habits, but most people can break down driving needs into two trip types, (1) driving to work (for those who commuted by car), and (2) driving everywhere else.

To help you with computing annual kilometers, start with the round trip distance a vehicle was driven during a typical work day, then multiply that by the number of days per week the vehicle is taken to work (usually 3 to 5). Now you have commuting kilometers per week. You can multiply that by the number of weeks per year that you went to work at that location.

Non-work kilometers are much more variable over a year. These are the kilometers driven around town for errands as well as out of town trips over the year BEFORE you joined carsharing. Add this non-work estimate to the commuting kilometers. The sum is your total annual kilometers for that vehicle.

Alternatively, if the annual kilometers driven on a vehicle is something that you happen to know, feel free to just enter that estimate.
 
 
 
16. Please list the make, model, and year of any vehicles your household owned or leased BEFORE joining carsharing. If you had more than five, please list the five most frequently driven.

For each vehicle, please give your best estimate as to the ANNUAL KILOMETERS it was driven DURING THE YEAR BEFORE you joined carsharing.

In answering this question, please consider the driving of ALL members of your household.



Make (e.g., Honda) Model (e.g., Civic) Year Annual Kilometers Driven BEFORE Carsharing
Vehicle #1 (Vehicle you drove most)
Vehicle #2
Vehicle #3
Vehicle #4
Vehicle #5
 
 
 
Now, we would like to learn more about your CURRENT vehicle ownership and driving patterns.

 
 
17. How many vehicles does your household own or lease CURRENTLY?

Zero One Two Three Four Five More than Five
Vehicles owned CURRENTLY
 
 
In the following question, we ask you to estimate the kilometers that vehicles within your household are CURRENTLY DRIVEN.

The following text discusses how to compute a rough estimate for annual kilometers for each vehicle. If you have read this text in a previous question, it is the same as before.

Everyone has different driving habits, but most people can break down driving needs into two trip types, (1) driving to work (for those who commute by car), and (2) driving everywhere else.

To help you with computing annual kilometers, start with the round trip distance a vehicle is driven during a typical work day, then multiply that by the number of days per week the vehicle is taken to work (usually 3 to 5). Now you have commuting kilometers per week. You can multiply that by the number of weeks per year that you go to work at that location.

Non-work kilometers are much more variable over a year. These are the kilometers driven around town for errands as well as out of town trips over the CURRENT year. Add this non-work estimate to the commuting kilometers. The sum is your total annual kilometers for that vehicle.

Alternatively, if the annual kilometers driven on a vehicle is something that you happen to know, feel free to just enter that estimate.
 
 
 
18. Please list the make, model, and year of any vehicles your household CURRENTLY owns or leases. If you have more than five vehicles, please list the five most driven.

For each vehicle, please give your best estimate as to the ANNUAL KILOMETERS that the vehicle is CURRENTLY driven within your household.
Make (e.g., Honda) Model (e.g., Civic) Year Annual Kilometers Driven CURRENTLY
Vehicle #1 (Vehicle you drive most)
Vehicle #2
Vehicle #3
Vehicle #4
Vehicle #5
 
 
 
Next, we have a few questions about how you use your carsharing account
 
 
 
19. How many people are jointly listed on your carsharing account (including yourself)?

(If you are part of a business account, then select the only number of people within your household that are members of that account)

 
One
 
Two
 
Three
 
Four
 
Five
 
More than Five
 
 
 
20. Do you consider yourself to be the primary user of the carsharing account (using it the majority of the time)?

 
Yes, I am the primary user of the carsharing account.
 
No, someone else on the account is the predominant user.
 
No single member of the account would be considered the predominant user.
 
 
 
21. Do you and the other account holders all live at the same address?

 
Yes, we're all in the same household
 
Some are at the same address and others are not
 
No, we live at different addresses
 
 
Help us match responses from joint accounts.

Please enter the last 3 digits of your home (landline) telephone number.

This will help us match responses from other members of your household if they take the survey. We cannot identify or contact you from just the last three digits of your phone number.

If you do not have a landline or do not wish to respond to this question, just indicate that below:


As an example, if your landline phone number was 555-510-4936, then you would enter 936.
22. The last THREE digits of my household’s most frequently used landline telephone number are:
 
My household does not have a landline.
 
The last 3 digits are:
 
 
 
 
Kilometers per Month
   
 
 
 
Kilometers per Month
   
 
 
 
Reservations per month
   
 
 
26. During a typical work week, how many days a week would you commute to work or school by car BEFORE JOINING carsharing, and how many days a week do you commute by car CURRENTLY?


0 Days / Week 1 Day / Week 2 Days / Week 3 Days / Week 4 Days / Week 5 Days / Week 6 Days / Week 7 Days / Week
BEFORE
CURRENTLY
 
 
 
27. Can you provide the VEHICLE MODEL NAME of the carsharing vehicle that you use most frequently? (i.e., Civic, Prius, Yaris, Civic Hybrid, Element, etc.)
 
No, I really don't know the specific model name.
 
Yes, the carsharing VEHICLE MODEL that I use most often is:
 
 
 
 
28. Instead, can you provide the VEHICLE TYPE of the carsharing vehicle that you use most frequently? (i.e., 4-door sedan, 4-door sedan hybrid, small sports utility vehicle (SUV), cross-over vehicle, pick-up truck, etc.)
 
2-door microcar (Mercedes-Benz Smart)
 
2-door car
 
4-door sedan
 
Luxury sedan
 
4-door sedan hybrid
 
Hatchback (or liftback)
 
Wagon
 
Cross-over
 
Small SUV
 
Regular SUV
 
Minivan
 
Pick-up truck
 
Other, please specify
 
 
 
 
Now we have a few questions pertaining to your use of other transportation modes BEFORE and AFTER you joined carsharing. As best you can, estimate the HOURS TRAVELED and ROUND TRIPS TAKEN by the modes listed. If seasonal changes alter how you travel throughout the year, please answer the question in context of the month of April.

After this, we're nearly finished with questions about travel behavior.

 
 
29. BEFORE JOINING CARSHARING, approximately how many HOURS PER WEEK and ROUND TRIPS were you traveling by each of the following travel modes?

Please complete the information to your best recollection and leave any modes or time periods that you did not use blank.

Average Hours / week Round Trips / week
Rail / Subway Transit
Bus Transit
Walking (for travel)
Bicycling (for travel)
Carpool (commute)
Ferry
 
 
30. Now please consider the same question for how you CURRENTLY travel.

Please complete the information to your best recollection and leave any modes or time periods that you did not use blank.

Average Hours / week Round Trips / week
Rail / Subway Transit
Bus Transit
Walking (for travel)
Bicycling (for travel)
Carpool (commute)
Ferry
 
 
 
31. Do you occassionaly rent cars (from Avis, Hertz, etc) while at home to take trips that would otherwise be more expensive or inconvenient with a carsharing vehicle?
 
No, not really.
 
Yes, most every year I rent a car or SUV locally at least once.
 
 
 
32. On average, how many kilometers per year do you think you put on rental cars that are rented locally? (Your best guess is appreciated.)
 
 
 
The next set of questions pertain to how carsharing has fit into your lifestyle.
 
 
 
33. Consider the frequency with which you visit the following "Point of Departure" (POD) locations to access a carsharing vehicle. The locations are listed as general categories.

To the nearest 10 percent (i.e., 30, 40, etc.), please indicate the percent of time you access a carsharing vehicle at the following location types. Please make sure that your answers add up to 100. (You can leave irrelevant categories blank.)

POD that is near your home
percent
POD that is near or at your work
percent
POD that is near a rail or transit station not close to home or work
percent
POD that is in some other location
percent
0
 
 
 
34. If carsharing suddenly disappeared from my region, I would:

 
Definitely buy a car
 
Probably buy a car
 
Maybe buy a car
 
Probably not buy a car
 
Definitely not buy a car
 
 
 
35. How many cars do you think your household would have to acquire?

 
0
 
1
 
2
 
3
 
4
 
5
 
 
 
36. In total, how many kilometers (annually), do you think you would put on these vehicles if you had to use them instead of carsharing? (Your best estimate is fine)

 
0 – 1000 kilometers
 
1000 – 2000 kilometers
 
2000 – 3000 kilometers
 
3000 – 4000 kilometers
 
4000 – 5000 kilometers
 
5000 – 7500 kilometers
 
7500 – 10000 kilometers
 
10000 – 15000 kilometers
 
15000 – 20000 kilometers
 
More than 20000 kilometers
 
I do not know
 
 
 
37. Have you moved your home or work location since joining carsharing?

 
No
 
Yes, I changed my home location
 
Yes, I changed my work location
 
Yes, I changed both my home and work location
 
 
 
38. What would you say has contributed more to your overall change in driving? The move (of home or work) OR the availability of carsharing?

 
Mostly carsharing
 
More carsharing than the move
 
Equally the move and carsharing
 
More the move than carsharing
 
Mostly the move
 
 
 
The following questions aim to get a sense of your reaction to the rise in gasoline prices during 2008 and how it affected your use of carsharing.
 
 
 
39. Overall, how do you feel about the recent (in 2008) rise in fuel prices? (Please select the response that best describes your sentiments.)

 
Overall, it’s good for the country, although I am NOT impacted significantly.
 
Overall, it’s good for the country, but I am mildly impacted.
 
Overall, it’s good for the country, even though I have been significantly impacted.
 
Overall, it’s bad for the country, although I am NOT impacted directly.
 
Overall, it’s bad for the country, and I have been mildly impacted.
 
Overall, it’s bad for the country, and I have been significantly impacted.
 
 
 
40. To what extent has the recent (in 2008) rise in gasoline prices impacted how you travel today (since joining carsharing)?

 
The recent rise in gasoline prices has NOT altered how I travel at all.
 
The recent rise in gasoline prices has caused me to travel somewhat less (fewer trips).
 
The recent rise in gasoline prices has caused me to travel somewhat differently (shifting towards other modes).
 
The recent rise in gasoline prices has caused me to reduce my travel AND change how I travel (both fewer trips and different modes).
 
 
 
41. To what extent has the recent (in 2008) rise in gasoline prices impacted how you use carsharing today (since joining carsharing)?

 
The recent rise in gasoline prices has caused my use of carsharing to go UP.
 
The recent rise in gasoline prices has caused my use of carsharing to go DOWN.
 
The recent rise in gasoline prices has NOT BEEN A FACTOR influencing my use of carsharing.
 
 
 
42. Please select the statement that best describes your feelings about gasoline prices.

 
High gasoline prices are a significant personal financial concern.
 
High gasoline prices are a moderate personal financial concern.
 
High gasoline prices are occasionally a personal financial concern.
 
High gasoline prices are not currently a personal financial concern.
 
 
 
43. I have actively changed my travel patterns specifically in order to lower the carbon footprint of my transportation activity.

 
Strongly Agree
 
Agree
 
Disagree
 
Strongly Disagree
 
Don't Know
 
 
 
Now, we would like to learn more about your CURRENT vehicle ownership and driving patterns.

 
 
44. How many vehicles does your household own or lease CURRENTLY?

Zero One Two Three Four Five More than Five
Vehicles owned CURRENTLY
 
 
In the following question, we ask you to estimate the kilometers that vehicles within your household are CURRENTLY DRIVEN. If you do not know the annual kilometers of a vehicle off the top of your head, you can compute a rough estimate.

Everyone has different driving habits, but most people can break down driving needs into two trip types, (1) driving to work (for those who commute by car), and (2) driving everywhere else.

To help you with computing annual kilometers, start with the round trip distance a vehicle is driven during a typical work day, then multiply that by the number of days per week the vehicle is taken to work (usually 3 to 5). Now you have commuting kilometers per week. You can multiply that by the number of weeks per year that you go to work at that location.

Non-work kilometers are much more variable over a year. These are the kilometers driven around town for errands as well as out of town trips over the past year. Add this non-work estimate to the commuting kilometers. The sum is your total annual kilometers for that vehicle.

Alternatively, if the annual kilometers driven on a vehicle is something that you happen to know, feel free to just enter that estimate.
 
 
 
45. Please list the make, model, and year of any cars your household CURRENTLY owns or leases. If you have more than five vehicles, please list the five most driven. If you do not own any vehicles, please say "No Vehicles" in the "Make" Column of the first row.

For each vehicle, please give your best estimate as to the ANNUAL KILOMETERS that the vehicle is CURRENTLY driven within your household.

Make (e.g., Honda) Model (e.g., Civic) Year Annual Kilometers Driven CURRENTLY
Vehicle #1
Vehicle #2
Vehicle #3
Vehicle #4
Vehicle #5
 
 
 
Now we’re nearly finished. Our final questions pertain to demographics followed by a few questions on general location.
 
 
 
46. Please indicate your gender.

 
Male
 
Female
 
 
 
47. In what year were you born?
 
 
 
48. What is your highest level of education?
 
Grade School
 
Graduated High School
 
Some College
 
Associate’s Degree
 
Bachelor’s Degree
 
Master’s Degree (MS, MA, MBA)
 
Juris Doctorate Degree (JD)
 
Doctorate (PhD, EdD, etc.)
 
Other
 
 
 
49. Please indicate the number of household members (including yourself) that fall into the different age groups listed below.

Number of People in Age Group
0 - 5
6 - 15
16 - 18
19 - 23
24 - 30
31 - 35
36 - 40
41 - 45
46 - 50
51 - 55
56 - 60
61 - 65
66 - 74
75 and older
 
 
 
50. What was your household’s 2007 pre-tax income (in CAD)?
 
Under $10,000
 
$10,000 - $20,000
 
$20,000 - $30,000
 
$30,000 - $40,000
 
$40,000 - $50,000
 
$50,000 - $60,000
 
$60,000 - $70,000
 
$70,000 - $80,000
 
$80,000 - $90,000
 
$90,000 - $100,000
 
$100,000 - $110,000
 
$110,000 - $120,000
 
$120,000 - $130,000
 
$130,000 - $140,000
 
$140,000 - $150,000
 
More than $150,000
 
Decline to Respond
 
 
 
Finally, we would like to finish by asking you a few brief questions about your general home and work location. Any information that you can offer will help us in better understanding the travel patterns of carsharing users.

When you’re finished, you can choose to participate in a raffle for a $100 credit to your carsharing account. You can choose to participate on the following page, and if you do, we'll ask for some basic contact information. Thank you for your participation!
 
 
 
51. What is your postal code?
   
 
 
 
Cross Street #1:
   
Cross Street #2:
   
City, Province (e.g. Richmond, BC):
   
 
 
 
Cross Street #1:
   
Cross Street #2:
   
City, Province (e.g. Richmond, BC):
   
 
 
 
If you have any suggestions or comments for your carsharing organization, you can submit them on this page.

You are welcome to participate in the raffle for a $100 credit to your carsharing account. If you elect not to participate, your results will be automatically submitted when you select "No" on the last question and press the “Continue” button. Again, thank you for your time and participation.


 
 
 
Suggestions or Comments:
   
 
 
 
54. Do you wish to participate in the raffle for a $100 credit to your carsharing account?
 
Sure, I can provide basic contact information, and then submit my results.
 
No, thanks. Simply submit my results now.
 
 
 
Name
   
Email
   
 
 
 
Thank you very much for your time in completing this survey! You are now entered into the drawing for a $100 credit to your carsharing account. At least one person from each participating organization will be a winner.

 
Please contact [email protected] if you have any questions regarding this survey.
Survey Software Powered by QuestionPro Survey Software